You seem like a nice guy. I was just messing around. Yes matt needs better service. Just bear with him. Or not. Idc

Matt is slow sometimes. Just annoy him with repeat emails and get angry at him. Cables are worth. People used to communicate through mail - literally it's been 4 days. Give him a break. Is is customer service slow? Yes. Yes it is, but he does a good job when he gets to you. Are the cables worth...

Hmmm. Old thread, butjust got the poetic series custom bluetooth cable with silver plated copper - I understand there is some audio quality lost through BT. Doesn't sound as good as my wired Hybrid Series IEM cable from Forza Audioworks, also there is a pretty noticeable hissing. This is all...

I’ve bought other cables, and Matt’s cables are still the best I’ve gotten.

Hmm instead of paying for customer service software, can you use a voice client e.g. skype/discord/facebook messenger as a medium of communication during business hours? As in keep someone always monitoring them and respond to questions right away. Matt, if you have a lot of work, maybe training...

Try through facebook or just keep emailing him. He’ll get back eventually. Read past few pages of posts - we’ve all had that problem but eventually Matt pulls through

Seems like the general consensus is Matt's cables are great if you ever get them :( Matt Said he found my package (posted like a page ago our email exchange) and sent it to me. However, I haven't received a tracking number and am still pretty worried about whether or not it has been sent yet...

I feel like he has to check his email someday. In all honesty, this is the only time I had any problem getting a response from him. When I bought the cable and had questions about getting connectors for my AKGs he was prompt with his responses. I might try using the form, but I sent him an email...

This was my setup - Empire Ears Athena VIII with ForzaAudioworks hybrid series IEM. 4 Months I have waited for my cables to return to me with no avail.

Hey, all. First of all I would like to say that Forza Audioworks cables sound great. However, now I must go on a rant. I sent my cable in 4 months ago for repair. Initially, Matt was good with responding - see the email chain below. "I will have it ready within the next few days" - ha...

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Hey guys, this is my first post here.    So About 3 months ago I ordered a E07K and have been using it as a desktop DAC/AMP. Just recently, the right audio output failed me while I was listening to music. I checked he headphones and they are fine plugged in directly. The same problem occurs...