It might still be worth running your issue past our tech guys through a ticket, just to make sure there's not something they can suggest.  If you need service in Ireland though, it'd be best to contact the Audioengine distributor for your market area.  Here's a link to their contact information...

That definitely sounds odd.  It might just be static electricity.  If it happens every single time you touch it though, that seems like it could be something else.  If you haven't already, I'd recommend opening a technical support ticket at our support portal...