This may have something to do with the amount of tasks I was asking of the unit at the time - downloading Tidal offline tracks, accessing UAPP whilst trying to play a previous loaded track through the app from the SD card causing the Explorer to hang and become non-responsive. Granted, this may...

A couple of days in since upgrading to the newest available software update and I'm still downloading my offline Tidal playlist. Initially I experienced all sorts of bugs, conflicts where the unit would not operate as expected leaving the Explorer to lock up and hang on several occasions. I...

Here: https://echoboxaudio.com/pages/downloads

Took the plunge in updating, previous attempts failed but thanks to Bear's renaming of the zip file the software upgrade? went smoothly as did Tidal and USB app. However, the aforementioned apps were removed in the process following that update, so they will require installing. I'm pleased to...

Edited ...

Guaranteed? - may seem appropriate.

The long awaited Explorer touched down on this side of the planet a few days ago. Of course, all good things come to those who wait. Born prematurely, knowingly, the long arduous trek of 7 and a half months seems familiar to the core as to ones vision of their little baby. Was the wait worth...

Agreed! It's hard to comprehend how these units have been sent, delivered under these conditions. Wasn't there an Echobox employee overseeing manufacturing and QC? Surely this individual had up close and personal input at every stage? Certainly communication from TeamEchobox gave this...

Yes, thanks, now received and reply sent.

^^ Ditto! You're a step further along. No email, no notification. I've even emailed them separately twice and no response. Twice...

I've not seen a dedicated thread as yet, but specs can be found here https://www.head-fi.org/f/threads/infinitysound-fiio-launch-event-in-guangzhou-%E2%80%A2-london-%E2%80%A2-singapore-15-00-july-15th-beijing-time-at-guangzhou-baiyun-international-convention-center.855266/#post-13601140

With permission granted to post here, below is answers to questions posed as of date 5th July 2017 via email thread. Thank you team echobox for prompt response (matter of hours) and providing a positive update. Thank you for your questions. In the most recent update from the Factory, assembly...

t Maybe, although all interaction has been more than courteous from both parties. I'm happy to be propelled to an ignore list. Establishing truth and transparency conjures up action, generally less than adequate..

Interesting, it seems variation possibly between units and those that perceive the sound of such?.

I see it! Hardly helpful at this time as the wait continues for a comprehensive working unit? Indeed, little consolation for the continued faux pas. And I have reached out to you, several times via the address proffered, coupled with absense of reply without excuse on at least three occasions...

Somewhat disconcerting that an iPad sounds better than a dedicated "music player". I'm part of the missing, (is it now 41?) so can't comment on either first or second production run, but if your findings are indeed the facts then the wait, and eventually receiving the unit maybe deflating as...

Thanks for the update. Not an ideal way to learn through a public forum but, there it is. I was promised a response via email (as maybe others) once the investigation was complete. The wait for that continues...

Traversing the length and breadth of the planet - soon becoming part of the missing 20 and not getting anytime soon. At least it's traceable, hope it arrives soon :)

I've seen and read those reports, my hope, is that any issue can be resolved without too much hindrance. I wish you well with whatever is waiting on your return. Hopefully a fully functioning unit, as expected, keep us advised and I look forward to your findings.

A working flawless unit on its way for delivery? Spooky, interesting to see if it's actually there on your return.

Thanks. No news is good news! The wait continues...

I spoke privately via email yesterday, but that was over 24 hours now, their response was once they knew any information this would be communicated via the same medium, however, for whatever reasons I've not always received communication.

EB, any word on the untraceable twenty?

I use this address: Team@eboxaudio.com