I followed the advice in this thread and it worked out well for me.  As suggested, I was polite, but firm about the whole thing.  Went for the online chat option on their site, mentioned how I purchased the item at the listed price, and 2 weeks later got the email that my order was being...

Actually no.  I had went to the Short Hills one.  That and Orange were the only two that showed up as having them for me.  I first saw about the whole thing about an hour before the store was going to close and Short Hills was closer, so that's what I opted for.  But that was last night.  So...

When I signed up for the .edu email address/10% off thing, it was the $10 coupon sitting in my inbox.  "Thanks for joining/take $10 off" was essentially the title of the email.  Should be one of the first, if not the first, email you receive when you sign up.  At least it was in my case and I...

Second on calling ahead.  Looked online at a store near me and they said they had them.  Went over and they said they have one pair but its broken/not functional and that's why their inventory shows as having it in stock.  Thankfully it wasn't too far away so I didn't totally mind.  Was just...

  I'm not planning on cancelling, especially since its $28 that I haven't even been charged yet (and won't be until it ships).  I'm just tired of waiting to find out if I'm going to get what I ordered.  Tell me know if I'm going to have my heart broken for the holidays 

  Same boat here, except the email I received gave a delivery range of November 25th through January 13th.  I just want to know if I'm going to get the headphones or something else.  I can deal with waiting if I know I'm actually going to get them.  If I'm going to get the wrong item or a gag...