Quote:   Hello!   This week my new FiiO arrived in my home with all accessories. I tested it alone and with my E09K desk amp and everything is working great now!   Thank you FiiO for the excellent after-sale service, solving my uncommon case in the best way for me.   I think...

Quote:     Hi JamesFiiO,   As I answered to FiiO Marketing Team today, I sent all cables and accessories to B&H as requested for the exchange.   So I will need the amplifier with all accessories.     And to be clear to everyone, until now the FiiO support was excellent...

Quote:     After I sent the defective item to B&H and they received it ok, today I received a mail from B&H saying that it will be necessary to charge an additional US$288.00 in my credit card to send a new FiiO to my address in Brazil, related with shipping and tax costs...   I...

Quote:   Yes, unfortunately I am in the RMA world now.   I tried every kind of Reset and it do not work.   I contacted the FiiO support and the answer was to procced with the exchange. And they ask me to inform the BH Photo Video to cover the freight, according with the FiiO's...

Quote: Yes, the red light keeps flashing.   It will not be easy to return it. I am in Brazil and the BH Photo Video (where I bought it) only cover shipping costs inside USA. I arrived from New York yesterday.   The problem is not only the shipping costs, but the customs fees and the...

Quote: Thank you for the answer.   I already tried with a iPhone charger, a Galaxy S3 charger, a charger bougth together with the E17 in the BH Photo Video store. And tried in diferent outlets. Unfortunatelly it does not work.

I bought one E17 and one E09K last Sunday and I can't manage to charge the E17.   Either using USB charger or E09K dock, the red light around the power button only stay flashing.   When connected with the USB charger or the E09K dock it works great, but if I disconnect it from the power...