ive received my new IEM's... :)   however im having troubles getting a good seal. they did not come with the double flange ear pieces that the box says they should have. I did email soundmagic's customer support to see if they can send me some.   question is do you think they will help...

I am a new member, however i have been lurking for a while researching a better sounding IEM. In my search I have found a lot of hate about certain manufacturers equipment.  I find it to be a serious turn off. I truely believe that there is alot of useful information here and im sure many...