Resing this one from the dead. Noticed today that my 3rd pair of LCD-2 (Revised design) have cracked at random places... Images attached.

  [LCD-2 w/Silver Dragon cables] [Schiit Lyr]

It wouldn't be so bad if Audeze were to communicate with their customer base. I honestly feel IGNORED in my support requests/emails/phone messages.   I haven't ever seen this bad of customer service, even from Comcast. I love the sound, the quality, these headphones are pretty damn nice. Its...

Update.   My LCD-2s came in from repair, They did not have the new connectors on them, but no cracked wood.   I set them aside for a week and when I came back the wood was cracked on the right cup. What? In the mean time I had called and asked about the updated cups with the connectors...

15" i7 macbook pro -> Jolida Glass FX DAC -> Schiit Lyr -> Moon-Audio Silver Dragon cables ->Audeze LCD-2.   Next steps: Moon-Audio cable upgrades for jumpers and USB.  

I have a Jolida Glass FX DAC.   I absolutely love it! I use from my macbook with a Schiit Lyr with LCD-2s.  

So I talked to their support rep on the phone about a week ago (finally). Apparently they recently moved and were getting things settled.   Later that day she emailed me: "Due to the fact that the design has slightly changed with the rings, it may take up to 10 more days to receive the new...

Quote: I've had the exact opposite issue. I have never had a phone call answered (During business hours). Took over a week to get an RMA number so I could ship back; its been over a week since I shipped them and haven't heard anything back.   Honestly I'd say they have the worst...

I just got my LCD-2 on Monday. By Wednesday night I had cracked, submitted a ticket Thursday and no response yet...   First thing I noticed was that they stunk! I could smell the varnish coming off the wood, I couldn't wear them for more than 15 minutes at a time. Also, fingerprints in the...