Your are very welcome. So, you're the second person with a Synology NAS that is having this issue. I believe it is a file system issue with the Synology NAS that is not an issue when using a drobo for instance. We will need to investigate further. What format are you using for your Synology...

work in progress :)

still more to come, glad you're able to use on Windows now. Let us know of issues that come up and we'll be working on them.

Launch in Browser is available on Mac and should provide a performance improvement on Mac as well, although not as dramatic.

Try using Launch in Browser mode, the scrolling is way faster than in the default Amarra mode. Go to your Windows pull down menu and select Launch in Browser. We recommend using Chrome or Firefox.

Try using Launch in Browser mode, the scrolling is way faster than in the default Amarra mode. Go to your Windows pull down menu and select Launch in Browser. We recommend using Chrome or Firefox.

Which NAS are you using? We've had a similar report from someone using a Synology NAS but not on a drobo NAS.

Hello, a few notes to pass along - You're not re-scanning your library each time you open, just re-reading stored information. Launching Amarra after your library is scanned should take much less time than an initial scan of your music. - If you want to scan both folders at once, create a new...

Not at this time, we are looking into that for the future.

When you use Amarra in iTunes mode, you would use the iTunes interface to select your tracks. The Amarra window is minimized and you'll only see the transport panel which we suggest you use but you can use the transport controls in iTunes as well. As for playing back all of your files, the...

Your best bet is to write us at support@sonicstudio.com. We have a record of all of your licenses and their current state. - We haven't had any reports of TIDAL playing movies when asking to play songs. It may be that things got confused along the way. The best thing would be to delete...

Thanks for your note, a couple of items - There will be an update to Amarra Luxe for Mac very soon, there are some key additions including Qobuz access, nugs.net access and many fixes along the way. - i've passed along a note regarding the red button closing the app to our engineering team for...

Most of that is old news, Amarra luxe runs quite well now. You should download the current build of Amarra Luxe for Mac at: https://downloads.sonicstudio.com/Amarra4Luxe/Amarra_4_Installer.4.2.445.zip An updated version for WIndows is due out shortly.

Regarding Amarra Luxe not going to the next track, please check out the build below. We're in final testing prior to release but it should resolve the issue. https://www.dropbox.com/s/k5uambmiox886r9/Amarra_4_Installer.4.2.442.zip?dl=0 Please let us know at support@sonicstudio.com of any issues.

We are aware of this issue and are updating the remote for better performance. If you're interested in beta testing the remote, please contact us at sales@sonicstudio.com

Yes, we are testing that now however we also have some other pressing items that need to be address including the Windows solution. We working as fast as we can on this, hope to have it available soon.

Hi All, We understand it has been a challenge using Amarra Luxe and we are sorry for any inconvenience, It truly is a delicate balance to provide features and still maintain exceptional sound quality. Every tweak on a computer can have an impact on the sound, it's just not as simple as 'bits...

  We are working on improving the performance on both Mac and Windows and very sorry for the long delays with larger libraries.  We expect to have a new build available very shortly that addresses many of the items reported here and in other forums.   Regarding JRIver launching, we ran into...

Hello All,   This is great discussion and we wanted to offer a few points of clarification regarding Amarra.   - Amarra does provide bit-perfect output, it's a basic premise we believe strongly in.    - Amarra does not process the sound in any way unless the user does so via adding...