Panges   I never sent the 2nd defective amp back to him.  I had been emailing him for at least six months about the problem with the 2nd amp.  He seems to be taking care of past owners with 3G issues first and getting caught up....

I received a 4G amp to replace the second 3G that I had problems with.  Rob did come through as he said he would despite the few communications via email that I received.   I haven't had time to listen to it much yet.   It stays charged so far!  

I received a 4G amp to replace the second 3G that I had problems with.  Rob did come through as he said he would despite the few communications via email that I received.   I haven't had time to listen to it much yet.   Good luck to all who are waiting for their amps. 

See my post on the same issue if you scroll down on this page:   http://www.head-fi.org/t/574116/delivery-of-headstage-arrow-he-4g/30   Let the forum know if you get a replacement amp.  I sent Robert another email last week to see if I'm still on his list and have received no reply.

I'm waiting for a replacement amp also.   Last fall I ordered a 3G for my Xmas present (and it didn't arrive until Spring).  The first amp had an input channel go out. After emailing Robert I received a replacement from a stateside address.   The second amp worked for awhile and then...

That's good news, and thanks for posting that.  However, by previous experience that probably means my replacement amp after that.  January even would be good.

Robert replied to one of my emails (finally). He said that he would replace my amp when he is done with the next batch of amps.  Now the waiting begins (just like last year at this time).

I have the same or similar problem.  My unit won't stay charged.  The light sequence will indicate that the unit charges and then if I use the amp the unit will work for an hour or less.   If I wait in between the charging of the unit and use later,  the charge lasts less time.  I fully...

#2856 arrived yesterday.  Ordered 11-10, arrived 1-10 (shipped 12-21).   I wouldn't be surprised if the time in shipping was greatly exacerbated by the holidays and perhaps some extra steps in customs nowadays. The wait does confound the situation.   Very nice little amp.  

Thanks for your informative post.

  Quote:   i.e. Shipped means "in the box of items to be Shipped".  Argh.  

Waiting is the hard part, indeed.   I ordered a LOD from Qables and it shipped on the 22nd of December.  My 12HE (#2856)shipped on the 21st.  Both of the companies are in the same part of the world and the items were sent the same way as far as postage was concerned.   The LOD arrived...

Mine shipped on the 21st of December also and has not yet arrived.  I think it might be a bit yet due to the holidays as you mentioned pseudohippy.  Those that ordered recently for the 3G will have much less of a wait since Rob has seemed to be shipping these out much faster now.

cn11 I hear ya....or it is "you bought yourself what for Xmas (12HE 3G)"        

Update to thread: Order 2856 shipped, thanks Rob!  Giddyup reindeer.

Order #2856 (placed Nov.10.'10) has not shipped yet either.   It is unlikely that the implications of the Headphonia site that amp would be on time for Christmas will not be made unless the item is shipped by reindeer express!