I know I'm late to the party and what I have to say/ask might be irrelevant, but I'll just go ahead with it. In reference to your attachments, specifically the Wasapi and Asio drivers, I was wondering the difference between them and how they work. Additionally, is one superior to use over the...

I'm on ultra performance and it hasn't effected me. I'm thinking it might be one of these: your XMOS drivers may have been corrupt, windows sound settings could be misconfigured, or your streaming service isn't communicating with your hardware/software properly. I had major problems with my...

Just to answer your question from before, no your Windows version won’t affect it. I’m not saying that Windows audio isn’t causing problems, but I’ll address that further down. Below I’m going to list off even more questions just so I can get a better understanding of your situation :) When...

What version are on (1.03, 1.04, etc)? And, did you download the software via Monoprice's website or did you leave it as it came from the factory? In addition, do you have the XMOS drivers or Microsoft drivers? Last and final question lol, do you use the power cord given by Monoprice or a...

Yeah I have v1.04 installed on mine which I'm starting to think is not a positive after all. Downloading the software from the driver page and uploading it to the XMOS file is pretty much what I have concluded secures the software together as a whole. Since there are no driver installation links...

What firmware did yours come with? Also, did you recently purchase it or have you had it for awhile? I'm having driver issues at the moment so your response would be greatly appreciated!