well I am sure i have detirmined what the problem is. it is other blue tooth devices in the near vicinity to the headphones and or surface. I use a microsoft wedge bluetooth mouse with the surface and if i turn it off i almost eliminate the dropouts. I have another usb microsoft mouse and...

Thanks again Localredhead, I think I may have solved my problem. I have checked all of the microsoft tablet bluetooth software and it tells me it is all up to date. However I do have a Microsoft bluetooth wedge mouse and if I turn this off I don't get any dropouts (so far) if I turn it on drops...

Thanks Localredhead, I will try updating the bluetooth on my surface and see what happens. distance doesn't seem to be a problem, I can be 500mm from the tablet or 5 metres and it doesn't seem to make any difference. Bose told me to update the AE2w software but it was up to date.

Thanks Localredhead, I will try updating the bluetooth on my surface and see what happens. distance doesn't seem to be a problem, I can be 500mm from the tablet or 5 metres and it doesn't seem to make any difference. Bose told me to update the AE2w software but it was up to date.

I bought a pair of these yesterday for use with my surface pro. the sound quality is excellent except I get a lot of drop outs when using the bluetooth. If I connect with the cable no problem. Bose have been no help so far with their suggestions telling me it is the quality of the ripping or...