Before you return them, you might want to try different tips. I purchased new tips from Amazon by COMPLY. They are made from memory foam and have 3 sizes to choose from. I was very dissatisfied with the fit when I first tried the buds and once I switched to the foam ones, it was a world of...

Hello, Does the popping sound you hear continuous or during times of high bass? I am hearing a noise between a pop and a crackle on certain notes and beats when I play music. I’m not sure if it is the recording I am playing or the headphones so I am curious if the issue you had is the same one...