It literally takes a few minutes to replace the Mojo battery and doesn't require any specialized skill. In my opinion, anyone that charges this exorbitant amount to replace it would be cheating you.

With the new battery, Chord includes 2 additional pieces - 1) the strip of double sided tape for fastening the battery to the case as I mentioned. 2) they also provide a strip of thermal tape that you fasten to the other side of the battery. The thermal tape is not bonded to the case, only to...

Well, I replaced the battery a few days ago and I'm happy to say that it fixed my problem with the Mojo shutting off. For anyone thinking about replacing their own battery, it's extremely easy. You just need the correct Torx driver to remove the case screws. The battery is held in place with...

Just wanted to report my results with getting a new Mojo replacement battery per option 2 in the above instructions. I contacted @Mojo ideas and within a week I had a new battery ready for pick up at the dealer. Hats off to Chord and @Mojo ideas for the excellent support.

Yes, it does. Thanks. I'm going to PM @Mojo ideas to confirm. There is a Chord dealer about 15 miles from me so we'll see if this works out.

I'm a bit confused. Mython's post says this - "The most likely scenario is that your device will need to be returned to a service center - not just because some soldering may be required (preferably with anti-static precautions during the procedure), but also because sending individual lithium...

When I read this, my impression is that a Chord representative is saying there is no detrimental effect to leaving the battery plugged in 24/7. I can only speak for myself but that's why I bought it for desktop 24/7 use.

Thanks but unless I missed it isn't that post just stating that you need to return your mojo to a Chord service center for a battery replacement? My question is can a replacement battery be purchased directly without returning the device to Chord. Yourmomm stated that users can easily replace...

Do you know of a replacement battery for the mojo that can be purchased? I thought the mojo had a custom battery with no direct replacement and Chord would not sell it to you directly.

Thanks for the input folks. Wondering if the Chord rep would care to comment on this topic. Is it Chord's position that the mojo can be left plugged in 24/7?

From what I recall reading, the Chord rep claimed it was OK to use plugged in 24/7. Is that not correct?

I'm the 2nd owner so can't say for sure how much use it had before I got it but it wasn't very old according to the receipt. Unless there are other suggestions to try besides charger and cable, I guess I'll have to send it in for repair and get something else for the desktop. Too bad, really...

I've been using an Anker 5V 2A charger with a good cable and this worked well for 3 months. Once this started happening, my first thought was the charger was going bad so I replaced it with a Samsung 5V 2A charger that I have laying around. When that didn't help, I tried a RavPower 2.4 amp...

Yep, tried multiple cables as well. No luck. I seriously doubt that it's the charger or the cable after trying many different combinations. They all charge the mojo as expected when it's not in use. Seems something went wrong with the internal charging circuit that controls when it should charge.

How much juice would you suggest? I tried multiple 2 amp chargers that work fine elsewhere but none of these helped. Not sure why it would work with a 2 amp charger for 3 months if it needed more juice.