Mine just died too left channel. I cant contact them by phone. I filed a ticket but havent received a response. Should I just send them in or wait until they tell me to do so/ send me a package slip? Thanks

Its amazing how much of a difference a set of tips make. Using the stock tips these phones sounded lifeless and lacked articulate bass. After reading, I purchased the E2c soft flex sleeves and the difference is night and day. These earphones now sound amazing and the $50 price is definitely a...