I should note that it does list it as "Headset Earphone" under playback devices

Thanks. So any idea how to connect as headphones in Windows 10? I set it as Default Device and set my speakers as Default Communication Device thinking that would ensure it was connected as headphones but that didn't fix the poor sound

For some weird reason, when I connect the headphones to my Surface Pro 3 over USB, it sounds tinny. Tried it in both Groove music player and in Chrome and sounded poor. Definitely worse than over Bluetooth or aux. Also, the volume is very low over that mode and the controls don't work (even...