If you encounter any problems during use, you can try different phones or computers to troubleshoot the problem. If the problem is confirmed, you can contact us via private message, and we will do our best to provide you with service.

If you have R7, R9, K19. It's also very good with this power.

This is KA11.

Maybe the next model. It may be that this feature is solved first in KA15.

KA13 is also very good:)

Thank you for your attention. The goods have been shipped for a week and are expected to arrive at Amazon warehouse in early May.

We have tested and found this problem. We are analyzing whether there is a BUG in Tidal APP or our device can be improved. If there is any progress, we will share. :beerchug:

The KA13 does not support hardware EQ. KA17 is supported.

Amazon is replenishing the goods to the warehouse. Need a few more days.

A small amount of stock is currently on sale in AliExpress. aliexpress.us/item/3256805990654609.html?pdp_npi=4@dis!USD!US $69.99!US...

Thank you for your support

Amazon music does not currently have an exclusive mode. So it follows system SRC.

Amazon Music will work if you use it on another phone. You can test it on a friend's other phone model.