Thanks @JasonNYC

@JasonNYC I have sent a PM hoping for some information if you can assist please? Thank you

I have a MicroSD card in the device, though I have been thinking of ejecting it and trying again as there isnt a lot more I can try.

Thanks, Ill try this one now....

What is the name of the App please mirrorgl?

OK, new question, at what stage would you say to yourself, it isnt me, its the SP1000 and return it for work. I have tried this now on 2 different computers with 2 different cables (on each) and it is not being recognised. It charges fine, it's just the connectivity.

I cant transfer files from the computer, the computer(s) dont see the device at all.

That stays greyed out as well unfortunately, that is, it does not select when you touch the button though they make a noise (slight click) like they are trying.

Tried that as well, so thought I should check here. Nothing seems to work.

Should I be able to select the different USB modes without being plugged in to the computer? It seems to be stuck on MTP as touching or holding the DAC Input button does not change it and touching or holding MTP does not deselect it (whether plugged in or unplugged).

hahahaha done that olddude, I have tried this on my desktop and my laptop a few times now.

Thanks Jason, I have been using the AK Cable, should I use a different one? I ask as I have tried a few different USB Slots (on both my computer and my laptop) have done soft resets and have now done a factory reset (via settings) and updated to the latest firmware. What would be the next thing...

@JasonNYC I am having an issue connecting my SP1000 to my computer for some reason. Is there any known issues around this? The "Disk" button does not change when touched and if I go in via settings > USB Mode, I cannot select DAC input or deselect Media Device (MTP) so the software doesnt see...

Thanks Kel77, much appreciated. Hoping for something a little smaller and cheaper if possible for the car, but at least there is a fall back now.

Does anyone know if the RM01 (or any other remote) work with the SP1000 at all please?