[pholcus1975]

Now just enjoy music!

 

[jlynton]

Thanks for the response. I did figure it out finally. It was the 2017 Chesky Audiophile Classical Sampler disk that I downloaded and I found out that the first track had a different Album tag for some reason. I used MP3Tag to look at them all carefully. I obviously missed this the first time.

I manually changed the title on the track that wasn't showing up and it solved the problem after the next scan. So, it wasn't an issue with the DX80 after all.

This particular sampler disc from HDTracks also had an issue with a corrupt FLAC file on this particular track. I had to ask HDTracks to send me the WAV file of the track in order for it to play right. They claimed there was no problem with it, but I had clicks and pops on every player I tried it on.

Once again, thanks everyone for the advice - it helped me look deeper into the tags to figure it out. I was going crazy for a while there.

I am glad you have been able to isolate the problem

 

[jlynton]

I just noticed the reply you got. I have to correct this. It will be within this month, not this week.

Hello Paul, Can you confirm that the new DX80 firmware will be released by the end of this month, as promised?

 

[470221]

He wrote 'end of the month', but it doesn't mean that it should be May Maybe another month, or another...

 

[Paul - iBasso]

Hello Paul, Can you confirm that the new DX80 firmware will be released by the end of this month, as promised?

We are working on it and I have noted the issues.

Are there any more specific issues that anyone feels need to be addressed?

 

[pholcus1975]

All has been said in this 3d.
For me:
Glitch of button color of high/lo gain , gapless and roll off not turning to black when pressed from settings screen,
counter shows 1/0 when dx80 switched off then on
Playing order when switched off then on messed up
Singer Name under album Name when in album view messed up if it's a compilation. ( better leave it blank)

 

[470221]

We are working on it and I have noted the issues.

Are there any more specific issues that anyone feels need to be addressed?

Yes, yes, we've heard it many times before. Sorry Paul, but getting Pioneer DAP at the end of the month.

To the future buyers of iBassso products - think it over again before buying - because you'll end just like us, with broken promises and lots of unfixed errors.

 

[HungryPanda]

or like many others we have had great times listening to iBasso products with pleasure.

 

[Paul - iBasso]

Yes, yes, we've heard it many times before. Sorry Paul, but getting Pioneer DAP at the end of the month.

To the future buyers of iBassso products - think it over again before buying - because you'll end just like us, with broken promises and lots of unfixed errors.

I normally do not get into debates with customers but out of the 1000s of DX80s we have sold there have been few complaints. We have worked hard to fix problems. Most of the response that we get is that people are enjoy the sound and performance of their DX80. We will continue to support our customers as we always have. We respond to requests and always try to solve any issue that comes up.

 

[mochaultimate]

Perhaps you'd consider responding to my inquiry about the 8-playlist limit on the DX80?

 

[Paul - iBasso]

Perhaps you'd consider responding to my inquiry about the 8-playlist limit on the DX80?

I do not know at this time. At this time we have had 2 requests for this but I will give the request to our software people again.

 

[mochaultimate]

Thank you, I appreciate the response!

 

[470221]

I normally do not get into debates with customers but out of the 1000s of DX80s we have sold there have been few complaints. We have worked hard to fix problems. Most of the response that we get is that people are enjoy the sound and performance of their DX80. We will continue to support our customers as we always have. We respond to requests and always try to solve any issue that comes up.

Last software update was in August 2016. If you have problems solving obvious bugs (like sorting bug i.e.) hire more skilled programmers. Saying blah blah blah about fixing bugs in the future doesn't help much your company IMO. iBasso should add a slogan on their site "BUY OUR PRODUCTS AT YOUR OWN RISK".

 

[nobita2712]

*Dear Paul & Everybody
Nice to contact with you
Could you help me to check & advise about my dx80 problem.
Sometime I click "stop" by hard button, my song stops, but when i click "play" again, my song does not continue and dx80 changes to next song( i really sure i do not click wrong button)
I have updated fw 1.5.8 and use factory reset but it does not help.
I look forward to receiving your feedback.
Thank you.

 

[Paul - iBasso]

*Dear Paul & Everybody
Nice to contact with you
Could you help me to check & advise about my dx80 problem.
Sometime I click "stop" by hard button, my song stops, but when i click "play" again, my song does not continue and dx80 changes to next song( i really sure i do not click wrong button)
I have updated fw 1.5.8 and use factory reset but it does not help.
I look forward to receiving your feedback.
Thank you.

I have responded to the PM you sent on our FB account.