Sounds like the issue I had, here: Seems like iFi hasn't done anything about updating their update instructions yet 🤦

Exactly, it makes it look like support for the product was dropped and it's discontinued.

You're not asking too much. There's no way around it that they've failed their streaming products.

No rumors, and it's doubtful that a new one is in the works yet. I believe that Mr. Watts is still working on his top-end projects. I'm also sure that Chord would like the 2go to go (hehe) a bit longer before replacing it, which came out in 2020. I also would love a Hugo 3, which reaches...

Wow, incredibly bad. As much as I love the IE 900, I'd say any new prospective buyer should take note of this.

That is appalling. When my IE 800 S broke and they said it could not be repaired I somewhat understood because it's discontinued. But the IE 900 is still the company's active flagship earphone and it's really not that old. If they're not going to have a repair option, then the product needs to...

When you sent it in, did you tell them you're out of warranty and need to be quoted for a repair? If so, this is ridiculous. They'd be basically using the condition of being out of warranty to neglect you being a customer, all while incentivizing you to buy another product from them 🤣

Wait, so to update we have to first go to 1.91 then to 1.92? Can't go straight to 1.92? Weird

I'm a data point that disagrees, but it really is headphone-dependent. Every now and then I try to use my Mojo 2 with my Utopia (original model), especially since I can apply a couple small EQ tweaks, but I can easily detect what I'm missing sound quality-wise compared to my Hugo 2 and it's...

That's the gray case that came with the original release (made in Germany). The Irish make is dark.

Is the fake case brown? Interesting how they would nail the details on the earphone but then be so different on the case. As far as I know the IE 900 only ever came in gray or almost black.

It's amazing how many stories like this I hear. I'd hope that Amazon is catching them eventually but that it keeps happening tells me that many criminals are getting away with it. This or buying a knock-off and putting it in the box instead, that's even trickier. I agree to stay away from Amazon...

They should just say they did. No way you could tell anyways 😂

I believe that's just the nature of the MMCX connection and having a detachable earphone. You trade one thing for another, depending on what matters more. I'd had several MMCX earphones and the IE 900 feels like one of the sturdiest to me.

I'd be more worried about the chassis than if something broke internally. The internals should be pretty strongly suspended within. If it works fine then it probably is.

I do actually, and I'm a OG Utopia + Hugo 2 user. I don't personally find analytical listening unrelaxing, and I feel there's enough musicality to the Utopia that even with the Hugo 2 it's not a sterile experience. That said, the experience can be tailored with a tube amp if one is in the mood...

Sucks, sorry to hear, but honest mistake :(

I tried to contact them about purchasing the red filters (1st gen SE846 owner). Not going to lie about my situation, wanted to see how rigid they really were about it. To my dismay, they did disappoint. They denied a SE846 and KSE1200 customer a simple filter purchase, only because of...

Same here. When I upgraded to Mojo 2, I had planned to cut the little leather piece, but after using it as-is, I found that it's location above the volume+ button was functional. I can quickly determine which are the volume +/- without picking up the device and looking. I also prefer the red...

This. I tried it out based on the praise it gets. So glad the company has a decent return policy. Spent the week I had it A/B'ing with my Forza Hybrid cable and the stock cable, source was Hugo 2. As said here, the thickness was just too much. Not just that, but it's stiff as well. The whole...

So figured this issue out, but iFi support wasn't helpful. All iFi support told me to do was try another PC, which I did and it was the same thing. I told iFi support this and they just went silent. I poked around iFi's Download Hub some more and noticed they had a Windows Driver download for...

This post resonates with me. I used to be a big Shure fan, starting with the SE846 and moving up to the KSE1200. What's surprising is my earpieces of the much more expensive 1200 began breaking apart at the seams after 2-3 years of ownership (i.e. when you press on the earpieces, you can...

Will do, thanks :)

No, this is my first time trying to update it, and I can't even make an attempt to update it.

Has anyone not been able to get the firmware update software to detect their device? No matter what I do, it always just says "No device is available". I've tried plugging in my Go-Link to every USB-C port I have on my XPS 15, Win11 laptop, tried both the V1.2 and V1.1 firmware update utilities...