Quote:   No I believe that's proprietary to Westone. If not, then other companies just aren't willing to do it.

phew. got my ES5 back and they sound good as new! i don't know what was wrong but fisher fixed them and before I had to leave too. A+ customer service.

vsvs, are those TF10? I think my ES5 had to be thicker because the drivers were too big/took up too much space. my tf10 is probably 1 mm away from my ear while my es5 is more like 3-4. NBD though, as nobody really notices them unless they're looking anyways.

Quote:   Don't wonder! Once you get it back, it's audio nirvana! Worth the wait. Delayed gratification!! Though, I've only had mine for about 2 weeks total since getting them as well...

Oh, haha missed the sarcasm . That's weird they didn't refund your ATM card... did they say why?

Quote:   Ehhhh haha. what's that mean? but thanks nonetheless!    Quote:   Haha, many people have told me that looking over stuff before school starts isn't a good use of my time. Rather, spending time on head-fi and spending my whole wallet on audio gear is much better .   ...

Quote:   My parents are in Shanghai, so I'm heading back to see them for a few months before starting med school :).   @Idsynchrono, oh no! That's not good. Oh well, one more day isn't going to kill you, though if you paid for O/N shipping and they mailed it to you 2nd day...

okay well I sent my ES5 back into fisher. Kaysen said it could be a myriad of things - driver damage is possible but unlikely IMO because they don't tend to die instantly. I'm guessing it is probably a wire of some sort either shorted or came loose. I hope 1) they can fix it, and 2) they can get...

I think my luck just ran out... suddenly my left ES5 monitor produces no sound.. I've swapped cables and still nothing. I'm super worried. I did take them outside and had them hanging on my neck as I was walking home in a very light drizzle (more mist than anything else). Could water have caused...

Quote:   The serial number for mine was ES0096... but not sure about exact age. Apparent the user before me bought JH16, ES5, and UE (11/18) and was swapping between them to figure out which one they liked best. Then, it probably sat on a shelf until they decided to sell it second-hand to...

Quote:   Ah, well I must count myself as lucky then that my tweeters didn't melt... I'm glad they took care of you though. But +1 to cowz, at least now you know you have new tweeters haha. It's all about the silver lining

Quote:   Oh my goodness... How did they die out?!? Did they charge you to replace them? :S did they replace them with the same tweeters as the original? Well, I hope you get them alright.

Quote:   I did this exactly. I first got impressions for my TF10 reshell, then about a month later, reshelled a pair of ES5 that I obtained second-hand with the same impressions. I don't think it matters too much (the waxy substance).    If they fit well the first time, I'm sure it'll...

hey bozebuttons,   can you add me to the list as well? (I think you might have missed my post earlier) I'll be there! 

hi all,   i will be there! it's my first meet :) i'm super excited though. Already read through the FAQs and can't wait.    I will be bringing my HE400s, O2 Amp (if it ever arrives...), Fiio E17 Alpen, and of course my trusty Westone ES5s. If anyone is pre-ordering an ODAC, I would a...

Quote:   Ahhhh, that's why. Tough situation to be in. Count yourself lucky still. When they were really backlogged, my TF10 took 6 weeks... imagine 6 weeks! Given, the quoted turnaround was 3-4 weeks, but still!

Quote:   Argh, that sucks. Don't know what is taking them so long. Perhaps your intuition was right in that they couldn't complete your reshell in one day. 

Crossing my fingers but I think my ES5 refit is good to go! There is a tiny bit of discomfort in my right ear, but its only during insertion. I just kept them on for the last 4 hours and no pain and excellent seal!   Idsynchrono, did you get yours today? I am curious how yours turned out!

Quote:   I had a similar issue of the shell of my IEM pushing against the top of my ear. Kaysen mentioned that they would focus on one issue at a time. First, get rid of the pain, then deal with the fit issue. Doing both at once has a chance of fixing both but also could mess things up...

Quote:   I don't think it matters what color as long as they can see it. Same as to the dot versus the line. Whatever helps direct them to the exact problem. The more detailed you are, the more they will know how to fix your problem. 

Quote:   Patience :).  If its overnight shipping, I think they still have some time before they have to send it out. The website also might get some delays before its recorded and shows up. I would check later tonight. Also, make sure that comma is in there i.e. DOE, JOHN instead of DOE...

Quote:   I'd suggest contacting chris about that. He's very helpful if you just drop him an email. Sometimes he gets swamped with orders, so yours may take longer. You can always try to visit his Facebook page as well @ Chris's sound tubes

Quote:   +1 for this piece of advice. I checked UPS using by reference and searched for "LAST NAME, FIRST NAME" with my zip code and state, and my order came up. I should have my refits back tomorrow! Super excited! I think if that doesn't work they also shipped using "LAST NAME" as a...

Quote:   Chris's cables are great, especially for a TF10. It does improve the sound at least to my ears. The ergonomics aren't the best, but its nothing you can't manage. 

Quote:   My velour pads came in 2 days, I think by priority? I can't remember where they shipped from though.   -edit- yeah, USPS priority from Urbana, IL. Oops I didn't see everyone already replied. Doh!