I've now parted with $205 for a year and still see no cable in return. Also, Etymotic themselves offer better replacement cables these days I hear. I know where I'd be going.

I would not pour money down the drain, which is a strong likelihood given this thread. If Alex changed his ways, I'd say so. He hasn't.

Quote:   Do not buy from apuresound, see the threads elsewhere on this forum (http://www.head-fi.org/t/546938/apuresound-complaint-thread-customers-with-outstanding-items-or-money-only/30). I paid them $205 last August, 2011, never received my cable, nor a refund. Mine is not an isolated...

I did not hear anything from them. Tried to reclaim via A Better Business Bureau to no avail (they never responded and BBB is toothless).  Now looking into a class claim, which may be worth the expense. You cannot take money from trusting clients without delivering the goods. If you cannot...

Hi, I don't get a warning when this thread is updated - my mistake. I do have names, perhaps not to be published here. I'll PM you off-forum.

Kensei, I agree. Does it help to join forces here? I'm more than happy to do so. I've invested $205 only to receive two apologetic emails. And that was a long time ago. I did find an address online, which I guess is necessary for this action.

@Audiophile_Apprentice , did you get your cable? I have none - and no answer despite many emails sent to Alex. Does the company / shop actually have an address, is it registered somewhere?

Just to join in, I ordered a cable for my Etymotic ER4P in August this year, paid 8 August $205 by Paypal, and I still am to receive the cable :(  I really would prefer a refund by now, frankly, as my confidence has gone down, and I have in fact been looking at sites to reclaim money from third...

Is Apuresound still in business? I would like to recable my ER4P  but 6 emails to them have gone unanswered. Such a shame.  And an iPhone variant would be trumps.