I'm still here!!!  We've been working hard on the new website and the new Perfect Bass products.   Also a site sponsor now!!   If you have any questions, problems, etc. shoot me a PM or preferably email to orders at audeo-online.com   Thanks,   Bill

Quote: Originally Posted by doubts even here I just received my replacement (the new V1 122) and so I am impressed with the new cable which seems to be much better and longer-living. However I noticed that the mic-button doesn't pause/skip the currently playing track as it used to be...

Quote: Originally Posted by ruXx Who exactly do you contact if you want them replaced? I bought mine from an authorized dealer in Germany(I live in Norway), and I hope I don't have to pay for shipping of the PFEs. Shoot me an email to orders at audeo-online.com and I'll forward...

Thanks for your patience everyone!!! The V1 really is a better product and the sound is still fantastic. Thanks to all at head-fi for your support. Bill

Quote: Originally Posted by schneller I have been exchanging PMs with Bill. In my first PM, I sent pictures of my damanged "V1" PFEs, asking him if I qualified for the "V2s." He said that I do qualify, and that he would send them my way. In a second PM, when I asked him whether the box...

Quote: Originally Posted by Davx I received my PFE 112's with the right channel DOA. I'm still waiting on a reply from Bill on my PM. I'm wondering if he can help me or if I should contact someone else, since I live in The Netherlands. Please send your order details to orders...

Quote: Originally Posted by Thrashingshrimp Bill tends to take several days to respond. Joshwin, I received your last email on 9/21 at 8:52pm and responded on 9/22 at 8:06am. That's one day not several days. Just responded to your email dated 9/23 at 7:46pm. Thanks, Bill

The $119 price is on the existing version. Warranty obviously still applies so if anything happens you get the new version as a replacement. No changes to the sound signature on the new version (v2) as far as I've been told. Excellent opportunity to save a few bucks with security of the...

Update on the new versions. Looks like the non microphone version will be coming the beginning of September with the microphone version at the end of September. Improved casing as well as improved and longer cable. Stay tuned...

Update on the new versions. Looks like the non microphone version will be coming the beginning of September with the microphone version at the end of September. Improved casing as well as improved and longer cable. Stay tuned...

Quote: Originally Posted by loopsider I'm just afraid of them releasing the new model under another model number and not being eligible for a warranty upgrade. I'm going on a trip in a couple weeks and want to order a pair either today or tomorrow. Warranty will be honored and...

Sorry the delay in responding to this thread but I do have an update. As previously stated the batches we are currently sending out, for both new and replacement orders, are dated 2008-02-12 and 2008-11-17. We have experienced very few cracks with these batches. Not 100% defect free but so...

Quote: Originally Posted by tstarn06 Bill, totally agree on the use of that word. Pretty ridiculous in light of all the replacements being sent out and Phonak's responsiveness. But when will this be over? Seems to be going, and going, and going. Is it really as small as you've said...

Quote: Originally Posted by vulc4n Got this response back from Phonak when I requested my second replacement. Great... So the people that have had to deal with more than one failure get treated like they did something wrong. Here's the issue. We had been sending out...

Quote: Originally Posted by unclejr I am starting to get the "scam" vibe from this company. I placed numerous calls to them, and the receptionist keeps telling me that the only person who can issue an RMA is out and will be back in 10 minutes. Every time I call back in 15 minutes, she...