I contacted the company I bought it off of and even though they said it's most likely not a faulty unit, but most likely due to some other conflict with the software, they were willing to replace it for me. I have to send it in first and wait wait for my replacement afterwards so I'll keep you...

Just wanted to bump this up to see if you found a solution.  I have the same problems.  I'm using the e17 with the hifiman he-400s and like mentioned, I get alot of static noise if I leave it idle for too long.  Also, when I switch from playing video games to listening to music, the static...