Here is the authorized U.S. Chord Electronics repair information. If you want factory parts installed, you must set up an RA (Return Authorization) and send in your Poly, as they do not sell batteries—only offer service replacements. They offer battery replacement services for all Chord...

The light finally turned off I plugged it back in to charge for at least 3-4 hours and both status lights won’t turn on, even used the config button to reset and no luck. Not recognized by the GoFigure app, go figure… I will contact Chord and see what they say. At least the Mojo 2 works flawlessly.

I have been trying to update my Poly and it just doesn't seem to work. It shows updating and then after restart it's till the old firmware. I tried it on a bunch of devices from iOS to Android and now my Poly's P.status light is solid white after turning off my Mojo 2 and when I disconnect it...

More so inflation and cosmetics.

I know CA IEMs are popular in the Asian market and I started to wonder if these pair you have are prototypes and ended up in the used Asian market at some point; never seen in US market. would explain the pink inserts and nozzle finish.

Here's three photos I took just now of my Campfire Audio Solaris 2020, @KB would be able to settle the salmon pink vs black inserts. I tried to get as close of a focus on the insert. Even the port hold near the MMCX connector and gold screw is black on mine and salmon pink on yours that's part...

I bought the Solaris 2020 and had the older ones but sold to a friend as the size was a deal breaker as I couldn’t get a good fit along with I felt the 2020 sounded better, most likely due to a better seal fit. I planned on selling 1 or 2 Campfire Audio IEMs as I don’t listen to most of what I...

I’ve been listening to my Cascade 2020’s and have the 4 different filters and after using them all day and swapping out filters it’s pretty dang hard to hear any real audible difference. Placement of ear cups and different pads are the real audible difference. Kind of like my Focal Clear Mg...

That's pretty awesome, and now it makes sense that it is the best pairing headphone or IEM that I personally own. Even my Mojo 1 was pretty awesome with the Aeon v1's that I have.

So I had to send in my Chord Hugo 2 and Chord 2go to get checked out (most likely a 2go failure, but I sent in both items just to be extra safe). I could have kept my Hugo 2 and just went USB but sending it with the 2go would give me some dedicated time with the Mojo 2 and Poly. After using the...

Second item sold and again instant payment. Highly dependable and great to do business with.

Easy to work with buyer, payment made same day and a pleasure to do business with.

Ultra fast payment and great smooth transaction. Would definitely recommend and do business with again.

I don't think it's asking much to have ear pads that don't roll or have somewhat dodgy quality control. On the other hand, it's 2023, and you shouldn't have to massage your ear pads after every use because of poor design. Sort of a different topic, but look at Grado and the lack of removable...

I swore Dan Clark ( @mrspeakers ) had mentioned he had a fix that was going to update this side effect. Personally I thing if they added a little more thickness or add a thin flexible material to the problematic areas due to the walls being so thin. Or they could add adhesive on the foam and...