Hey There,   We will be sure to get to each of the 5 of you via email, if possible, and have the marketing guys write you an email so you have some written confirmation of our action plan in your mailbox.  Thanks again for your patience.     Dan

Dear Friends,   Thank you very much for your patience and your faith in us.  For all the early adopters of the Dream, your warranty will be extended for as long as it takes us to fix this issue.   Please trust that we will fix this problem.  if you walk into our office now, you will see my...

Hi there,   I am sorry that our rep in China hasn't been good to you.  You will get a quicker response if you email us directly at desmond@ditaaudio.com or sales@ditaaudio.com.  I think you will find that if there is anything we are good at, it's getting back to customers quickly.  We work...

Dear Friends,   Sorry, it's been a while that we answered your queries here on Head-Fi.  I would like to start by saying, you'll get a response from us if you email us directly at desmond@ditaaudio.com or sales@ditaaudio.com.   The Dream was scheduled to ship in December 2016 but we met with...

Dear Friends,   Thank you for those that supported us with the Dita x D'Bespoke x Kaikado x Patrick Chia (yes, I know...) limited edition.  A big thank you to those who supported us on the Dita Brass Limited Edition as well.  We are currently sold out on the Dita Brass LE but distributors and/...

Dear Lesale 08   Firstly, thank you very much for your support.  We really appreciate it.   Send us an email through our contact page at www.ditaaudio.com.  We'll figure out what's wrong and take care of you.   We strongly suggest that you contact us through email as head-fi is a forum and...

Hello There,   The "Truth" cable that we used on the Truth Edition earphones were a joint development between Van Den Hul of the Netherlands and us.  VDH also manufactures the cables exclusively for us.  The cable composition utilises much of VDH's proprietary technologies.    On the "Brass"...

Hi There,   Thank you for your interest.  At Dita we always use 4 cores regardless of the termination.  Right from the beginning before the 2.5mm TRRS was available, we had decided to use 4 cores.   D.

Hi there,   It's a work in progress.  But it should be rolling out this year for sure.  We are getting very close and going into production very quickly.  Thanks for your interest.   D.

Dear ExpatinJapan and all our friends,   We know you've all been asking for LL(L) sized tips and double flange tips.  We've been working on those quite fervently in the last few months.  We will keep everyone informed once they become available.  Thanks to all of you for liking the product and...

  Hi There, We have finished up the fabrication of the 3.5 to 3.5 interconnects. They will need to be QC'ed and then packaged and we'll have to get them up on the webstore and sent to distributors accordingly. I reckon, 2nd week of March or even before that. Thanks. D.

Dear ExpatinJapan,   I am sorry but Lightning for all it's merits is very difficult to work with reliably.  In addition, Apple has Protocols in place regarding the use of Lightning and the cable specifications must be in line with theirs.  The reality is, there are going to be very few true...

Dear Friends.   For those of you who may have come across the mini to mini interconnect and are looking for it, thanks!  It will be available on our webstore in a few weeks time.    For those of you that have come across the Truth cable terminated with different plugs (Westone, MMCX style)...

Dear SkySoul,   Thank you very much for your support of our products.  Honestly, this hobby of ours knows no bounds and compared to most regular music lovers, the stuff we spend on our gear is ridiculously expensive.   I thought I'd like to say a little about the cost of the Balanced...

Hi There,   Thought I'd chime in a bit on this.  The non-Balanced Truth also uses four runs of the same cable. The TRRS or Balanced uses the same four runs of cable.  Yes it's true we could have saved substantial costs when we designed the original Truth wiring but for various reasons, both...