obentou
100+ Head-Fier
- Joined
- Nov 26, 2006
- Posts
- 351
- Likes
- 10
Hi there,
Is there anyone here on Head-Fi who represents Westone?
I sent my UM3X in for repair, and received an email from Linda Chambless asking for my credit card information to charge my CC for the shipping and repair charges.
The shipping was quoted for 36.95. I shipped my IEM's to Westone for $18 CAD and wanted to know if Westone could use a cheaper shipping option with USPS since I prefer them.
I have not received an email from the lady ever since then for 5 days. Considering my IEM's still need to be repaired, it has already been 2ish weeks that I have been without my earphones and I have no backup. I am extremely disappointed by how slow this representative is taking to respond to me (I even sent another email to ask her what is going on!).
I'd appreciate any help from someone here... thanks a lot!
Is there anyone here on Head-Fi who represents Westone?
I sent my UM3X in for repair, and received an email from Linda Chambless asking for my credit card information to charge my CC for the shipping and repair charges.
The shipping was quoted for 36.95. I shipped my IEM's to Westone for $18 CAD and wanted to know if Westone could use a cheaper shipping option with USPS since I prefer them.
I have not received an email from the lady ever since then for 5 days. Considering my IEM's still need to be repaired, it has already been 2ish weeks that I have been without my earphones and I have no backup. I am extremely disappointed by how slow this representative is taking to respond to me (I even sent another email to ask her what is going on!).
I'd appreciate any help from someone here... thanks a lot!