pez
Headphoneus Supremus
- Joined
- Jul 30, 2007
- Posts
- 2,192
- Likes
- 23
Well, I got some Triple fi 10's from a user on here before I left for my trip to Spain. So far, I've discovered a nic in the cable to where it's showing, and now the left nozzle is literally coming off where the body and the nozzle are put together. The cable is ok, and not a huge deal as the headphones work perfectly find and the cable is easily replaceable. But. I have a big problem if the main part of the IEM is coming apart. I know UE has good customer service, but I bought this used and it had no receipt. It had the original box, but not all of the accessories (some tips, and no metal case).
So, basically, I'm wondering what UE will be able to do. I guess I wouldn't mind paying for them to be repaired, but I'm worried about the cost and being able to afford it right then. For now, I've used a glue stick and a paint brush to glue the side that started coming off. The right IEM seems to be perfectly fine though.
It's also a real disadvantage to be overseas right now, too. I don't know if the box has the serial number on it or whatever "PID" is, but that's what the site says I need. I get redirected to the Logitech site basically when going through support. Makes me mad that it asks me computer related questions. Is UE support even the same anymore?
So, basically, I'm wondering what UE will be able to do. I guess I wouldn't mind paying for them to be repaired, but I'm worried about the cost and being able to afford it right then. For now, I've used a glue stick and a paint brush to glue the side that started coming off. The right IEM seems to be perfectly fine though.
It's also a real disadvantage to be overseas right now, too. I don't know if the box has the serial number on it or whatever "PID" is, but that's what the site says I need. I get redirected to the Logitech site basically when going through support. Makes me mad that it asks me computer related questions. Is UE support even the same anymore?