The FiiO X3 2nd gen (ex X3K, X3II) Thread : 192K/24B, CS4398,Native DSD, USB DAC with LO and inline remote
Sep 29, 2016 at 2:44 AM Post #8,913 of 9,972
I have installed the latest firmware to my Fiio X3II, but I'm running into an issue.  Whenever I plug it into my computer, the DAC screen flashes for a part of a second, then it immediately returns to the home menu.  Due to this, I have been unable to install the drivers needed to run the device.  Whenever I try to istall the drivers, I get this error message:
"Setup requires that the device is plugged in. Please connect the device you want to install and make sure it is turned on. If your device is currently connected, please unplug and replug it."
I am running it in USB mode, I have disabled Driver verification, and I am plugged into a motherboard USB port.  I have tried a lot of little things, but I have yet to come to a solution.
It does work in Storage mode, so I can put music on it and listen to it.
Help me, please!!!
 
Sep 29, 2016 at 4:47 AM Post #8,914 of 9,972
  I have installed the latest firmware to my Fiio X3II, but I'm running into an issue.  Whenever I plug it into my computer, the DAC screen flashes for a part of a second, then it immediately returns to the home menu.  Due to this, I have been unable to install the drivers needed to run the device.  Whenever I try to istall the drivers, I get this error message:
"Setup requires that the device is plugged in. Please connect the device you want to install and make sure it is turned on. If your device is currently connected, please unplug and replug it."
I am running it in USB mode, I have disabled Driver verification, and I am plugged into a motherboard USB port.  I have tried a lot of little things, but I have yet to come to a solution.
It does work in Storage mode, so I can put music on it and listen to it.
Help me, please!!!

Hi, Danpyre
1. Could you tell us the system of your computer? Can the DAC function works fine in the earlier firnware?
2. Did you download the right DAC driver: https://www.dropbox.com/s/qqz14rnt6at8q1o/FiiO%20USB%20DAC%20Driver%20v3.34.0.zip
3. Could you please try another USB cables to see whether it helps?
 
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Sep 29, 2016 at 11:15 AM Post #8,916 of 9,972
Note that I recently installed the driver mentioned above on the latest version of Windows 10 and disabling driver verification was not required, the driver installed without any issues. I have to mention it was a computer that I never used with Fiio products before, so no other Fiio drivers were installed. You may want to try to uninstall previously installed Fiio drivers. Good luck!
 
 
Quote:
1 I'm using Windows 10
2 I did download the right DAC driver
3 I can try later, though there's nothing wrong with the one I'm using. It did storage mode perfectly fine.

 
Sep 29, 2016 at 12:16 PM Post #8,917 of 9,972
I got a new laptop recently, and just did a clean Win 10 install a couple of weeks ago. I did have to disable driver signing - which also involved disabling secure boot too - in order to get the Fiio driver to install properly, even though Windows did see it as a signed driver. For what ever reason when I check the device manager it showed a installation error because it couldn't verify the signature. This was all post anniversary update, so I'll assume something MS did broke the system since I had things install properly before I tried doing the OS reinstall (teaches me for not leaving things alone)
 
Sep 29, 2016 at 3:23 PM Post #8,918 of 9,972
  I got a new laptop recently, and just did a clean Win 10 install a couple of weeks ago. I did have to disable driver signing - which also involved disabling secure boot too - in order to get the Fiio driver to install properly, even though Windows did see it as a signed driver. For what ever reason when I check the device manager it showed a installation error because it couldn't verify the signature. This was all post anniversary update, so I'll assume something MS did broke the system since I had things install properly before I tried doing the OS reinstall (teaches me for not leaving things alone)

I'm having a similar issue with my Roland UA Mobile since updating to the Win 10 anniversary edition.  It worked fine prior on Win 10.
 
Sep 29, 2016 at 5:18 PM Post #8,919 of 9,972
This is the first Fiio driver I've installed, and no other cable is working.
Interestingly, before the Windows OS boots up, the DAC interface stays on the X3ii for longer than a part of a second, and it closes as soon as Windows boots up.
Any suggestions of what I should do from here?
 
Sep 29, 2016 at 10:07 PM Post #8,921 of 9,972
  Nvm, the issue has been resolved

Hi, Danpyre
So glad to learn your issue has been resolved. It will be great if you can share the methods with us.
smily_headphones1.gif

 
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Sep 30, 2016 at 12:57 AM Post #8,923 of 9,972
Makes me wonder if perhaps an old driver was being installed instead?  Never had to go through that rigamarole with the latest driver the one time I tried it out. 
 
After trying out 2.0 with the signed drivers I reverted back to 1.4 and went through the signing drill with the DAC driver.  Then I ripped the DAC driver out of the PC.   Moved the X3 to car duties (as a player and DAC for the iphone).  The Shanling M2  became the PC DAC.
 
Sep 30, 2016 at 12:20 PM Post #8,924 of 9,972
  Makes me wonder if perhaps an old driver was being installed instead?  Never had to go through that rigamarole with the latest driver the one time I tried it out. 
 
After trying out 2.0 with the signed drivers I reverted back to 1.4 and went through the signing drill with the DAC driver.  Then I ripped the DAC driver out of the PC.   Moved the X3 to car duties (as a player and DAC for the iphone).  The Shanling M2  became the PC DAC.

Not sure what the deal with the driver is. When I first got the laptop it installed no problem. I'm not even sure if the Fiio drivers are necessary anymore because when I was trying to get things working, windows did identify my X3 as an USB 2.0 audio device. Never bother trying to see if it would work at that point however
 
Oct 6, 2016 at 7:41 AM Post #8,925 of 9,972
I might get one soon. A few questions to other users.
 
  • Does the DAC mode works on Linux? Specifically with kernel 4.7
  • Does it have any issue handling large playlists? About 2000 - 2500 to be more precise. Can I use relative paths in playlists?
  • How's the UI? Is it quick to navigate? Any lags, bugs, crashes?
  • Is there unicode support? For cjk characters at least.
  • How's OGG support? I use MP3s and OGGs, and don't want one format to be buggy or a battery hog.
 

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