I just got one delivered today which I purchased from eBay for $304 shipped. I do not doubt a minute this is a genuine as they looked solid and sounds great. I am a long time owner of Sensaphonic 2x-s and decided to move onto triple drivers as 2x-s seems to crap out every 2 years. Sensaphinic charges $150 for repair per ear. That's a lot of money when you have to go through this every two years.
Anyway, I am a bit concerned because Shure may not honor 2 year warranty for those who purchased through eBay at discounted price. They even mentioned something about the eBay counterfeit and warranty void in their FAQ site. But then again, they suggested they may take the RMA for the phones which were bought from the resellers who got the phones from the authorized dealers/distributors. How do we know if the eBay resellers got the phones from the authorized distributors or not?? How do we prove this? Who's responsibility to prove this? This is so confusing?
Anyone dealt with Shure recently regarding the RMA for eBay purchases (bought as a brand new)?
Eventhough I bought one at a good price if there is no warranty for the phones, I am not sure if it was a bargain afterall.
It seems as though Shure is leaking their products through online sales channel like eBay, yet when it comes to liability they are opening an option for their advantage. What is even worst is that their policy is not crystal clear.
Any idea?
Anyway, I am a bit concerned because Shure may not honor 2 year warranty for those who purchased through eBay at discounted price. They even mentioned something about the eBay counterfeit and warranty void in their FAQ site. But then again, they suggested they may take the RMA for the phones which were bought from the resellers who got the phones from the authorized dealers/distributors. How do we know if the eBay resellers got the phones from the authorized distributors or not?? How do we prove this? Who's responsibility to prove this? This is so confusing?
Anyone dealt with Shure recently regarding the RMA for eBay purchases (bought as a brand new)?
Eventhough I bought one at a good price if there is no warranty for the phones, I am not sure if it was a bargain afterall.
It seems as though Shure is leaking their products through online sales channel like eBay, yet when it comes to liability they are opening an option for their advantage. What is even worst is that their policy is not crystal clear.
Any idea?