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Quote:
If my memory serves me right, I think Icon HDP has a jumper on the board to allow the gain to be reduced by half, which will help with those in-ears (email to support, don't pm me if you want to try the jumper approach). I have to check with engineering again, I do recall that the issue is not as simple as providing a gain switch. Basically you would be reducing the gain so that noise won't be heard, but that will affect the sound quality. I was told that the headphone amp circuit should be redesigned to match in-ears. People buy in-ears for portability so they should just get uDAC-2.
Well, as I mentioned in this thread before, it's easy to lower the computer's system volume a little bit if using the USB DAC in order to more easily use the HDP with IEM. It's really only a problem using in ears with S/PDIF sources, or high output sources feeding the analog inputs. But it's not a huge problem and a person could also use a Shure or Westone volume attenuator with the IEM to drop the volume just a few dB as well, and thus keep the volume knob above the point of hearing an imbalance without it playing too loud.
In the end, a slightly better volume pot might make the customers happier than messing with the gain or redesigning the amp. I wouldn't expect it to have a pot as nice as the one in my Woo WA6, but the pot in my WA6 is so good that I can use any very sensitive low impedance in ear at extremely low volumes, and yet the amp still has enough gain to drive and HD800 effortlessly at the other end of the volume knob.
I agree that most often people buy an IEM to be more portable. But sometimes people buy in ears because they offer a high performance to cost ratio, where a full size phone with the same quality sound might cost 2-3x more than the in ear. Or, they might need the extra noise isolation.