Hi
@FiiO I am having an issue with my new Q3. First off, I should say that I love the device through my iphone / lightning connector. Works perfectly, powerful, great. Wonderful synergy with the 7Hz Timeless and Moondrop Kato.
But... when I try to connect it to my Macbook Air M2 (running Ventura) with the provided USB-C/USB-C cable, I end up with all kinds of hanging behavior. It shows up occasionally in System Settings Audio, but then the blue light on the front of the Q3 goes from solid to blinking, and then the Audio part of System Settings freezes / is no longer accessible. I tried running Roon on my Macbook and I could see the Q3 as a zone, which I enabled. But when I tried to play to it, no luck - each song just sits at 0:00 for a second or two and then it goes on to the next. Each time the song skips you hear a very very quiet clicking noise through the headphones attached to the Q3 (same subtle noise as you hear when you first plug it into the iPhone).
I quit Roon, restarted the Macbook with the Fiio connected, tried running the Audio Midi Setup, and it just hangs - no luck. But then I restart again without the Fiio connected, run Audio Midi Setup, then connect the Q3 and it shows up. So then I can select the highest bitrate and I can play from Qobuz or Tidal apps and all is fine to play that way. But I really want to be able to run Roon, so then I try to run Roon. And it works fine. Same lovely sound as out of my iphone. Aha! But what did I do to make it work correctly?
And then I reboot my Macbook and try again a couple hours later, and I end up in the same mode again where neither Settings / Audio nor Audio Midi Setup are available - they both hang.
So is there a recipe for making this work reliably? Am I doing things in the wrong order? I don't mind having to do things carefully, but I can't figure out what's going on.
Thanks,
John
Edit: i was running fine for a couple hours, and then it got into the bad state again. Turned off the Q3 while connected to the Mac in order to go get something to eat, then came back and turned it on, and the light turned slow flashing blue, and everything stopped responding - Roon, System Settings / Audio, Midi settings. So no idea what happened to get it into a bad state, but I have to restart and see if I can make it work all over again.
Edit 2: so I know this works repeatably, but it's no fun. Disconnect, turn off Q3, restart Mac, run Midi Settings, connect Q3, turn on Q3, select Q3, then run Roon or Qobuz or Tidal and all is fine. But when I turn it on again, same bad state.
Edit 3: Ok, seems like if I keep running Midi Audio Settings in the background, all stays well. Every time I turn the Q3 off and on, or disconnect it and connect it, or both, I have to reselect it in Midi Audio Settings. And if it isn't running before I reconnect / turn on the Q3, then all the audio settings get messed up and things start hanging. Is this as expected?