Yes, I spoke to customer service and they are sending out a replacement set of pads today. Thank you Audeze.
Will report when I receive.
I have to say the purchase of new pads was well worth it. The old squishy foam covers protecting the drivers (or magnets) softened the treble in my pair. Not night and day difference, but noticeable (YMMV). Will take pics of old and new driver covers to compare (if anyone is interested) when new pads come in.
Thanks again Audeze.
I've noticed the newer pad are thicker and aren't as soft as my current one which was bought early 2013. They do look nice and glossy to mine.