It will be biased towards people with more replacements - people love to complain on the internet!
You're not wrong. Also, more people looking for help, tech support, or to see if this is common will be drawn to the thread. Happy folks are enjoying their LCD3s, not reading about them!
As of right now, the poll is at 34 votes: 8 single, 9 double, and 2 triple or more replacements. By my count, that's 32 RMAs minimum out of 34 votes. Not a good ratio, no matter how you slice it or who is regularly on the forum and voting.
This is
costly for both Audeze and users. I paid $1500 for my pair on a great deal. I was without them for a month in December and now that's going to happen again. 2 months of 13 is 15% of time without the headphones. That's approx $230 of wasted money for me if you go by cost amortized over time of ownership. $230 buys you a pair of HD600s without much effort, once considered to be Summit-Fi level cans and still some of the world's best. Again, not a good ratio.
A luxury product like Audeze's LCDs line is NOT about having a good ratio. No one buys a Ferrari for the cost/benefit ratio. They buy those cars for the experience. If Ferraris were out of commission 15% of the time, the company would go bankrupt, because it's a crap experience. Audeze is selling us an experience. Right on
Audeze's LCD-3 page, it says, "At the pinnacle of our LCD Collection, the LCD-3 delivers the highest resolution music experience of all our headphones." Experience. That's what they sell. But, for many of us, it's not what is being delivered. So, we see no good price/performance ratio (because we bought top of the line, we know what we're getting into) and we get a poor experience.
I hope someone from the company is reading this forum and sees that we aren't boycotting and we aren't just complaining. In my RMA conversation, I intend to point them to this thread. We have valid problems with a world class product and we want what was sold to us. I LOVE my LCD3s, when they work. I want them to keep working and keep the experience I paid for.