- Joined
- Aug 1, 2006
- Posts
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So both the headphone out and line out are broken
No one in the UK seems to want to fix it.
Head Direct only want to know if I can show receipt, I bought it second hand.
For a manufacturer to refuse to repair a product three years old is just not acceptable.
It inspires no confidence in the brand, and regardless of the quality of the players, I
can no longer recommend HIFIMAN to anyone.
Other hardware manufacturers have done the same and paid the price, great companies like
Linn, Naim and Yamaha have legendary back up for after sales repairs, even Musical Fidelity.
So Fang, do you really expect me to just throw away a product of yours that cost £500+
and is only 3 years old?
disappointed
KT66
No one in the UK seems to want to fix it.
Head Direct only want to know if I can show receipt, I bought it second hand.
For a manufacturer to refuse to repair a product three years old is just not acceptable.
It inspires no confidence in the brand, and regardless of the quality of the players, I
can no longer recommend HIFIMAN to anyone.
Other hardware manufacturers have done the same and paid the price, great companies like
Linn, Naim and Yamaha have legendary back up for after sales repairs, even Musical Fidelity.
So Fang, do you really expect me to just throw away a product of yours that cost £500+
and is only 3 years old?
disappointed
KT66