skullguise
Headphoneus Supremus
Hi Head-Fi'ers. I need some thoughts or advice on how to handle a situation. I paid for some DIY equipment from a gent in Canada. It was supposed to be sent to me in January.
Well, one thing led to another, and a LOT of emails and excuses back and forth. No equipment, as of early May. FINALY, I get it in the middle of May or thereabouts. Problem is, packing was not good, and equipment was damaged. I know squat about fixing, so builder had me send the equipment back, promising "one day turnaround." That was two months ago. I still don't have the repaired equipment. I was even told on June 6th or thereabouts that it would ship that following Friday. Since then, NO word.
So my question is, what can I do about this legally? It's time to move this to another level. I'm tired of the excuses, and have asked for a refund (heck, I should charge interest!). I cannot accept this equipment anymore, knowing if something goes wrong, the builder will not be able to reasonably support it.
Any thoughts, opinions, advice, etc. are appreciated. Can the Canadian Postal Service get involved? Do US Courts (I'm thinking small claims, I have over $1500US invested) cover Canadian citizens? Other options?
Many thanks,
Todd - Skullguise.
Well, one thing led to another, and a LOT of emails and excuses back and forth. No equipment, as of early May. FINALY, I get it in the middle of May or thereabouts. Problem is, packing was not good, and equipment was damaged. I know squat about fixing, so builder had me send the equipment back, promising "one day turnaround." That was two months ago. I still don't have the repaired equipment. I was even told on June 6th or thereabouts that it would ship that following Friday. Since then, NO word.
So my question is, what can I do about this legally? It's time to move this to another level. I'm tired of the excuses, and have asked for a refund (heck, I should charge interest!). I cannot accept this equipment anymore, knowing if something goes wrong, the builder will not be able to reasonably support it.
Any thoughts, opinions, advice, etc. are appreciated. Can the Canadian Postal Service get involved? Do US Courts (I'm thinking small claims, I have over $1500US invested) cover Canadian citizens? Other options?
Many thanks,
Todd - Skullguise.