audionewbi
Headphoneus Supremus
- Joined
- Jan 24, 2010
- Posts
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I hope it doesnt have the k3003 price tag....
The outer cup and headband of HE-6 will not make any difference sonically if you install them on HE-400.
I hope it doesnt have the k3003 price tag....
I'm looking into HE-400 headphones right now for an upgrade. Just wondering is there any upcoming promotion or deal as you know, thanksgiving is approaching?
Innovating the art of listening.
Stay updated on HiFiMAN at their sponsor profile on Head-Fi.
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The outer cup and headband of HE-6 will not make any difference sonically if you install them on HE-400.
I'll be reviewing RE600 and RE400. They haven't sent me the samples yet as they want to send me the retail package instead of just the sample. For what I know, a few others in the forum might also receive review sample as well. But as far as early impression goes, they are already out in a few Chinese forum, and they are comparing it to AKG K3003....
I think some of us would be interested if say we like the paintjob on the HE6 or HE500 shells and want to swap those together with HE400 drivers etc.
Just curious if anyone can help me in obtaining customer service from this company? I sent my 3day old (that's right, I received them brand new in the box 3 days before the recall, lucky, right?) HE-400 headphones to the New York address for the v3 recall and the USPS® tracking says it was delivered on October 11, 2012, at 1:12 pm. Inside the package I placed all of the requested documentation, I even highlighted everything with a bright yellow highlighter and added an additional page with all of my contact info (phone number, e-mail, shipping address, explanation of the recall, etc.). However, I have not received my replacement headphones and I have received no e-mails regarding the shipment of my replacements. I e-mailed three different e-mail addresses yesterday, tried the live messenger contact listed on the website, and late yesterday evening I received one e-mail response requesting that I call the provided phone number (same customer service phone number listed on head direct website). I called that number several times early this morning, within their business hours listed on the website, and received no answer so I finally decided to leave a very clear voicemail message with all of my information taking great care to repeat my phone number/name two times very slowly at the end of the message; I received no response to my voicemail.
What can/should I do next to figure out what the status is on my recall replacement HE-400 headphones?
Just curious if anyone can help me in obtaining customer service from this company? I sent my 3day old (that's right, I received them brand new in the box 3 days before the recall, lucky, right?) HE-400 headphones to the New York address for the v3 recall and the USPS® tracking says it was delivered on October 11, 2012, at 1:12 pm. Inside the package I placed all of the requested documentation, I even highlighted everything with a bright yellow highlighter and added an additional page with all of my contact info (phone number, e-mail, shipping address, explanation of the recall, etc.). However, I have not received my replacement headphones and I have received no e-mails regarding the shipment of my replacements. I e-mailed three different e-mail addresses yesterday, tried the live messenger contact listed on the website, and late yesterday evening I received one e-mail response requesting that I call the provided phone number (same customer service phone number listed on head direct website). I called that number several times early this morning, within their business hours listed on the website, and received no answer so I finally decided to leave a very clear voicemail message with all of my information taking great care to repeat my phone number/name two times very slowly at the end of the message; I received no response to my voicemail.
What can/should I do next to figure out what the status is on my recall replacement HE-400 headphones?
Innovating the art of listening.
Stay updated on HiFiMAN at their sponsor profile on Head-Fi.
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