Mimouille
Headphoneus Supremus
Beyerdyanmic never admitted that the T8iE was at fault, they silently in span of less than an year released the MKII and totally rebranded and retuned the same housing under a different name. While you and I see it as something normal sadly we rarely see this now days, specially in a high end product. JH never admitted early collar breaking if screw too "tight" for instance.
They simply could have asked for a recall for the product, pretend they did an QA check and all was find and release the same product never telling their customer that anything was wrong.
Yes I agree, but the fact that many companies act irresponsibly (to say things politely) doesn't make it normal. What Dita is doing is normal.