whoelse
500+ Head-Fier
- Joined
- Oct 16, 2010
- Posts
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- 17
I send them an email no reply and I'm quite lazy to send maybe I will see what are they replying.
Mine arrived with a cracked driver... they werent as bassy as I expected.
Well Monster finally replied to my email and asked to call them set up the return. I called them and they actually picked up the phone. On my way to fedex right now to ship them back.
Quote:Mine arrived with a cracked driver... they werent as bassy as I expected.
Um, am I missing something? Isn't it easier to work through Amazon to get your MT's exchanged? Amazon will also pay all shipping costs. They may even ship you a replacement even before you ship yours back to them.
Maybe you did not buy yours from Amazon or they are beyond the 90 day period ?????
Quote:Well Monster finally replied to my email and asked to call them set up the return. I called them and they actually picked up the phone. On my way to fedex right now to ship them back.
Hi, you mean they send a courier to pick up from you?
Quote:Um, am I missing something? Isn't it easier to work through Amazon to get your MT's exchanged? Amazon will also pay all shipping costs. They may even ship you a replacement even before you ship yours back to them.
Maybe you did not buy yours from Amazon or they are beyond the 90 day period ?????
Quote:Well Monster finally replied to my email and asked to call them set up the return. I called them and they actually picked up the phone. On my way to fedex right now to ship them back.
Quote:Quote:Mine arrived with a cracked driver... they werent as bassy as I expected.
This guy and the guy who thought clipping was normal made me chuckle a little.
Quote:I bought some the first go round. They've been sitting in the box unopened in my room. After hearing all the QC issues, I think I'm gonna send them back and buy something else. I also dont think the sound would be much to my liking.
offer it up on head-fi, I'm sure somebody would like one
Quote:Quote:Quote:Mine arrived with a cracked driver... they werent as bassy as I expected.
This guy and the guy who thought clipping was normal made me chuckle a little.
it made that buzzing sound in the left earpiece only, and they are not that bassy, so I ordered the TDK EB900 instead, those have bass.
I actually kept the earphones and recieved a refund, I don't live in the US and it would cost $50 to ship it back from here. So I after 40 minutes of online chat with amazon they made an exception. So now I have a premium box and 2 high quality earphone case/bags.
Hi, you mean they send a courier to pick up from you?
he's saying it might be faster than monster cable's customer service replacement program, and i agree, with fedex, everything is always a few business days slower than UPS (amazon uses ups)