[C.L]

Absolutely unacceptable when it said the P1u will come with a free heavy duty max 1000W voltage transformer. Even though the TI-101 still give enough power for P1u, but the price between a 35w and a 1000w tramsformer are totally different.

 

[h.rav]

Looks more like a way to lure customers than a false advertising.

 

[atbglenn]

Quote:

Originally Posted by h.rav /img/forum/go_quote.gif Looks more like a way to lure customers than a false advertising.

Isn't that false advertising? The add said 1000 watt transformer plain and clear. I would never do business with a company the pulled that kind of crap.

 

[dannie01]

Quote:

Originally Posted by atbglenn /img/forum/go_quote.gif Isn't that false advertising? The add said 1000 watt transformer plain and clear. I would never do business with a company the pulled that kind of crap.

This is also dishonest add to lure customer, you can only purchase something via internet with TRUST but unfortunately somtimes you'll be tricked by this kind of add.

 

[atbglenn]

Quote:

Originally Posted by dannie01 /img/forum/go_quote.gif This is also dishonest add to lure customer, you can only purchase something via internet with TRUST but unfortunately somtimes you'll be tricked by this kind of add.

If it was an error on audiocubes website, the op should have been notified before his order was shipped, giving him the option to cancel.

 

[dannie01]

Agree, also they can't just say it is an error then waive or swapped the device with others that the one being advertised will go with it.

 

[raccoon]

They said they'd rectify the issue, but I haven't heard from them in days. Also they said they wouldn't give the 1000W transformer because it's "overkill". Isn't overkill the whole point of being an audiophile?

But seriously, I hope they do the right thing and send the 1000W heavy duty instead of sticking with their bait and switch tactics.

 

[Kohn]

As agreed, a 550W transformer will be sent out. Thanks for your understanding on this matter.

 

[raccoon]

Quote:

Originally Posted by Kohn /img/forum/go_quote.gif As agreed, a 550W transformer will be sent out. Thanks for your understanding on this matter.

It was a fair and reasonable compromise.

Thanks to everybody that backed me up on this issue which ultimately came to a resolution. I'll post pics and a size comparison of the new transformer when it arrives

 

[cheemo]

Good to hear some sort of agreement was reached with both parties involved. More power to you raccoon...literally and functionality wise.

 

[atbglenn]

Good news raccoon. We all need to stick together in situations like this.