Geek Pulse: Geek desktop DAC/AMP by Light Harmonics
Sep 4, 2016 at 2:09 AM Post #11,716 of 13,800
So, I got a very fast reply to my ticket, asking about the missing shield and my random pops and clicks. Not a mention about having it, but I got the firmware to update, plus a not that I might have lost warranty...


Ehhhhh...let me get this straight:
They haven't said anything about the missing shield but it instead saying you would might loose your warranty (I assume due to opening the case?!?)?

Is my understanding correct?
 
Sep 4, 2016 at 1:30 PM Post #11,718 of 13,800
Sigh. Bad news. Took photo through keyhole and seems like no my shield.

 
Sep 4, 2016 at 4:59 PM Post #11,719 of 13,800
Sigh. Bad news. Took photo through keyhole and seems like no my shield.


 
If your order was placed before the end of 2013, they should resolve this. 
Many are in the same situation - expecting a mu metal shield (whether you can hear a difference is another issue), and through LHLabs' negligence, willful or due to incompetence, it is not delivered as promised.
 
Thanks to those who showed us how to tell with the keylock photo and without potentially voiding our warranties by opening the case.
 
Now to get LHLabs to do the right thing.....
 
Sep 4, 2016 at 5:36 PM Post #11,720 of 13,800
I have a v2 case so I can't verify without potentially voiding the warranty :frowning2: On the bright side I haven't had any issues with this DAC so I guess "if it ain't broke don't fix it," applies but I hate feeling like I may have been shortchanged by LHL.
 
Sep 6, 2016 at 3:30 AM Post #11,721 of 13,800
I'm sorry, but I've finally lost patience... I guess it is all the reports of flakey/failed Infinities that really bothers me. I'm willing to hang out for something really special, but the numerous posts about how unreliable this thing is kind of kills it for me. Digital playback via Audirvana and Amarra (my favourites) is so troublesome anyway. 
If my Infinity does finally turn up I think I will pack it in cotton wool and display it behind glass with not even a fingerprint on the case - a monument to crowd funding for my audio friends to scoff at. I just want to play music. But I've learned to do without this thing anyway. Life is too short.
I hope LH Labs is benefitting nicely from the big downpayment we've all given them, months/years ago.  
Back to CD and vinyl guys for me. Easy, simple, enjoyable. 
Call me next century when things change......
 
Sep 6, 2016 at 3:46 AM Post #11,722 of 13,800
Come on...give it chance!
 
Sep 6, 2016 at 5:42 AM Post #11,724 of 13,800
Yes Bro, Pulse Infinity. I opted for the older chassis and received it since end of May last year.
 
I' m sorry for the the other guyz of having various problems. Mine has some bit of issues at the beginning (got an old X58A motherboard) . But when I identified the problem, bought an USB 3.1 card for it, it was rock solid since then.  
 
Right now its attached to my Android Box for listening music and watching movies.
 

 
Sep 6, 2016 at 8:02 AM Post #11,726 of 13,800
  I see a revive hiding in the background!

Yes Bro! Had it during the middle of May this year. Feeding it from LPS4 (Larry says Revive will bypass charging/battery if you plug it in to an LPS).
 
And say what? It Works! Upped my SQ by say 10 - 15% (even 20 on some). 
 
Sep 6, 2016 at 8:04 AM Post #11,727 of 13,800
Yeah I was super surprised just how noticeable a difference my revive made after owning a wyrd which didn't impress me.
 
Sep 7, 2016 at 1:15 AM Post #11,729 of 13,800
My Infinity should be coming back to me next week with a new display and updated firmware. (And mu shield confirmed)


You better re-confirm with your eyes. Seeing is believing!
 

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