yuhengtiger said:

[COLOR=222222]To burn in the ygg and my usb cable, Can I leave and ygg output unhooked and playing music from computer into it through my usb cable? [/COLOR] Thanks.

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As an alternative perspective.
I've found that turning any component on and running it as it normally would be, helps the SQ stabilize more quickly.
This means run a signal thru the Jggy all the while it is turned on.
And no it doesn't need to be plugged into any downstream gear, but 'exercising' the entire audio path thru the dac is beneficial.

JJ

johnjen said:

As an alternative perspective.
I've found that turning any component on and running it as it normally would be helps the SQ stabilize more quickly.
This means run a signal thru the Jggy all the while it is turned on.
And no it doesn't need to be plugged into any downstream gear, but 'exercising' the entire audio path thru the dac is beneficial.

JJ

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Thank you. I have let the music playing through ygg anyway now. Thanks.

for those looking to save a few dollars on a used Yggy DAC you should think to buy new. As Schiit will not honour the warranty for a used purchase. Considering that some people are asking close to new price, i should think that one might as well buy a new one. How do I know, because i purchased a used one, and it was DOA form the seller. Schiit will only repair it if you pay. And i know that from experience. That is pretty poor after product service, and not anything like i have read from forums. Especially for a statement product that is only a few months old. 

I emailed them to ask - I had the opportunity to buy a used one before . when they said they don't transfer warranty  it doesn't make sense to buy used as the prices are too close to  new.

koolblue3 said:

  for those looking to save a few dollars on a used Yggy DAC you should think to buy new. As Schiit will not honour the warranty for a used purchase. Considering that some people are asking close to new price, i should think that one might as well buy a new one. How do I know, because i purchased a used one, and it was DOA form the seller. Schiit will only repair it if you pay. And i know that from experience. That is pretty poor after product service, and not anything like i have read from forums. Especially for a statement product that is only a few months old. 

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That sucks so hard dude(that it arrived dead, most manufacturers warranty only applys to the original owner.) How much would it cost to get it repaired?

koolblue3 said:

  for those looking to save a few dollars on a used Yggy DAC you should think to buy new. As Schiit will not honour the warranty for a used purchase. Considering that some people are asking close to new price, i should think that one might as well buy a new one. How do I know, because i purchased a used one, and it was DOA form the seller. Schiit will only repair it if you pay. And i know that from experience. That is pretty poor after product service, and not anything like i have read from forums. Especially for a statement product that is only a few months old. 

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How is this Schiit's fault? They've already explained why the warranty is not transferable. Don't buy used if you don't want to take a risk.

I believe this is relevant here:
 
http://www.head-fi.org/t/601151/schiit-owners-unite/10620#post_11886081
 
Or, to make it easier:
 

hodgjy said:

   
It's my understanding that warranties imply a guarantee for an acceptable lifetime of normal use. Items that are sold used exceed that "normal" lifetime because another user is involved. Also, there's no way to track "normal" use across multiple owners. Was it defective because the original owner abused it and then sold it, or was it defective from the start? No real way to answer that without tearing it apart and looking, which does cost the manufacturer money.
 
It's a slippery slope that basically prevents the manufacturer from guaranteeing their items forever.

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Bingo. Schiit, like most consumer electronics manufacturers, provide a warranty for the original purchaser only. However, there are several key differences (which I will get to.)
 
Why? It's simple. When you buy from us, or from an authorized distributor, we know what you're getting. It's been through our QC, it has been burnt in, and it has passed many tests. However, if you buy from someone else, it could be abused, modified (this happens VERY often with inexpensive equipment), damaged by improper packing, etc. In this case, we don't know what you're getting, and hence a warranty does not apply.
 
We choose to limit the costs associated with dealing with abused, modified, and other equipment of unknown provenance for the same reason we don't do sales, don't have dealers, don't have fancy packaging, etc: to provide much higher value. This is why Stereophile said of the Bifrost: "this is the highest-value product we have ever seen." This is why, if you look inside an Asgard, or Magni 2, or pretty much any product and compare it to products at the same price (or frequently much higher price points), you'll see much, much more for your money. That's what we concentrate on. If you want no-fault all-user warranties, fancy packaging, or 100% return refunds including shipping, you should be looking elsewhere--because that is not us. 
 
(Plus, I have seen infinitely transferrable warranties eat more than one company alive.)
 
Now, the differences:
 
1. Schiit warranties, especially on our $249 and up gear, are very generous when compared to the competition. This is because we want you to be happy with the gear you buy from us for a long time.
2. There are many things we do that go above and beyond the stated warranty, including rapid exchange of defective or DOA products (we ship before we receive yours in return).
3. Most out-of-warranty repairs (within the original warranty period) are free. If a product is unmodified and unabused, we frequently don't charge for out-of-warranty repairs. Even if it is dirty/modified/etc, the charge is usually nominal.
 
I hope this clears a few things up. 

What would be the policy if a second hand Bifrost is upgraded to Bimby with regards to warranty?

rmoody said:

  What would be the policy if a second hand Bifrost is upgraded to Bimby with regards to warranty?

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Clearly stated on the product page for the upgrade:
 
Bifrost Multibit upgrades are covered by a 2-year warranty, or the balance of the original factory warranty, whichever is greater. 
 

jason stoddard said:

 
Clearly stated on the product page for the upgrade:
 
Bifrost Multibit upgrades are covered by a 2-year warranty, or the balance of the original factory warranty, whichever is greater. 
 

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Oh, so if I would read the site I might not have to ask?
 
I find that to be completely fair.
 
I knew going in that my used Schiit would not be covered, it was a chance I took. I'm sorry that you got burned on your used Yggi, but that's not Schiit's fault, their policy regarding warranty transfer is pretty standard.

rmoody said:

 
Oh, so if I would read the site I might not have to ask?

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Yes, apologies if I seemed short. The fact is, we have a HUGE amount of information on the site—product info, product selection guides, FAQs for each product, reviews, downloadable owner's manuals, FAQs on general stuff (not just each product), press releases, warranty info, shipping info, shipping previews (including international), etc...maybe a lot more than you might expect. We really try to get all the info to you (which is why we monitor the forums and inquiries at a much heightened pitch after a product introduction—like now with the Bifrost—and tweak the info to try to address anything we've missed.
 
I've disambiguated that the upgrades reactivate the warranty on the entire product, not just the card, for example, in response to your inquiry—but also added a caveat about "science project" products we sometimes see—heavily modified stuff that would look more appropriate at a steampunk convention, for example...which we may elect not to upgrade.

jason stoddard said:

   
Yes, apologies if I seemed short. The fact is, we have a HUGE amount of information on the site—product info, product selection guides, FAQs for each product, reviews, downloadable owner's manuals, FAQs on general stuff (not just each product), press releases, warranty info, shipping info, shipping previews (including international), etc...maybe a lot more than you might expect. We really try to get all the info to you (which is why we monitor the forums and inquiries at a much heightened pitch after a product introduction—like now with the Bifrost—and tweak the info to try to address anything we've missed.
 
I've disambiguated that the upgrades reactivate the warranty on the entire product, not just the card, for example, in response to your inquiry—but also added a caveat about "science project" products we sometimes see—heavily modified stuff that would look more appropriate at a steampunk convention, for example...which we may elect not to upgrade.

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psh, I was being sarcastic. Seemed direct and to the point to me, something I appreciate myself. I've read most of the site, I just missed that part. Derp on my part.

koolblue3 said:

  for those looking to save a few dollars on a used Yggy DAC you should think to buy new. As Schiit will not honour the warranty for a used purchase. Considering that some people are asking close to new price, i should think that one might as well buy a new one. How do I know, because i purchased a used one, and it was DOA form the seller. Schiit will only repair it if you pay. And i know that from experience. That is pretty poor after product service, and not anything like i have read from forums. Especially for a statement product that is only a few months old. 

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This seems like something to take up with the seller rather than Schiit.  (Or a good use of PayPal and/or shipping insurance.)  Good luck.
 
There are very few companies that offer transferable warranties.  (Emotiva does... and it's great.  They even will deal with any issues and then ship to the buyer.  But it's still few and far between.  Look, even LHLabs backed out of offering it.)
 
At any rate, the schiit warranty is way better than most in the industry and they back it well.

koolblue3 said:

  for those looking to save a few dollars on a used Yggy DAC you should think to buy new. As Schiit will not honour the warranty for a used purchase. Considering that some people are asking close to new price, i should think that one might as well buy a new one. How do I know, because i purchased a used one, and it was DOA form the seller. Schiit will only repair it if you pay. And i know that from experience. That is pretty poor after product service, and not anything like i have read from forums. Especially for a statement product that is only a few months old. 

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A DOA Yggy. That Hurts more than just not having one. Did you know it was DOA Before Purchased? The Poor Service is from the Seller you purchased from. I will not Blame Ford If I bought a used car with out driving it because the transmission was bad. That Used Car Dealer was A scumbag and in this case the Person you bought your Yggy from is one as well.
 
As Far As Schiit Warranty I have personally Had to Use # 2 And # 3 Below. I had a surge blow up a Modi and Wyrd clearly not covered Under warranty. Cost to repair was about what shipping was both ways. I Don't have the original SN of My Wyrd but it looked like it was a whole new unit. So Now Your Options are have a very fancy Paper Weight and be angry or Email Schiit, Get an RA Number. They Sent me a cost of repair and shipping before they did any work to approve so I assume it will be the same for you. The worst at this point you will be out now is Shipping costs if you don't want to pay for the repair. If you do get the repair done at least you will have peace of mind that their techs have tested it to make sure its functional and falls within specs. Otherwise  I'm sure if you priced if right and was honest it did not work some one would buy it and have no problems sending to schiit and paying for it to be repaired.
 
Good Luck with the Yggy.
 
 
Quote:

jason stoddard said:

... 1. Schiit warranties, especially on our $249 and up gear, are very generous when compared to the competition. This is because we want you to be happy with the gear you buy from us for a long time.
2. There are many things we do that go above and beyond the stated warranty, including rapid exchange of defective or DOA products (we ship before we receive yours in return).
3. Most out-of-warranty repairs (within the original warranty period) are free. If a product is unmodified and unabused, we frequently don't charge for out-of-warranty repairs. Even if it is dirty/modified/etc, the charge is usually nominal.
 
I hope this clears a few things up. 

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HD 800 and HE1000 with the yggdrasil and ragnarok  should be a great match?