Zero Audio - ZH-DX200 Carbo Tenore | ZH-DX210 Carbo Basso (Carbon & Aluminium IEM) thread
Aug 1, 2013 at 5:27 PM Post #841 of 6,090
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Does Amazon Japan cover the cost of international shipping back to them as well?

I haven't personally tried it but I got this info. from another head-fier who returned an item purchased from Amazon Japan.  Not sure about international shipping fees since the address on file for Amazon Japan is Tenso in Toyko.  The return shipping label most likely has that address on it.  I'll have to ask that head-fier how that panned out.  
 
Aug 1, 2013 at 5:33 PM Post #842 of 6,090
I've just checked Amazon Japan and the return period expired a couple days ago. Also if I have to pay the shipping back to the seller plus the Tenso fees to and from Amazon then this would be more expensive than the refund so there is no real point for all this hustle.
So my only "solution" is if they fix by themselves but I don't believe that this is a simple driver flex.
 
I can say that regardless the result I am hugely disappointed by Zero Audio, these are the most expensive IEMs I've ever bought and the first that broke literally in 2hrs of use.
 
Aug 1, 2013 at 5:40 PM Post #843 of 6,090
Quote:
 
Does Amazon Japan cover the cost of international shipping back to them as well?

 
Quote:
I haven't personally tried it but I got this info. from another head-fier who returned an item purchased from Amazon Japan.  Not sure about international shipping fees since the address on file for Amazon Japan is Tenso in Toyko.  The return shipping label most likely has that address on it.  I'll have to ask that head-fier how that panned out.  


The buyer bought them via Tenso and since Amazon Japan doesn't sell internationally they cover only domestic shipment I think. But as I already explained the cost would be of almost equal to a new pair.
 
Aug 1, 2013 at 5:51 PM Post #844 of 6,090
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The buyer bought them via Tenso and since Amazon Japan doesn't sell internationally they cover only domestic shipment I think. But as I already explained the cost would be of almost equal to a new pair.

That's why I always keep the cheap iems I don't use and if I sell anything I give the buyer a good discount with the warning that I won't be dealing with any returns or warranty services - it's just PITA to sell something like that and then to even bother dealing with returns, especially in the tenso case. It sucks for the buyer if the item breaks or malfunctions but at least he's been warned and got a discount on it.
 
Aug 1, 2013 at 5:58 PM Post #845 of 6,090
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That's why I always keep the cheap iems I don't use and if I sell anything I give the buyer a good discount with the warning that I won't be dealing with any returns or warranty services - it's just PITA to sell something like that and then to even bother dealing with returns, especially in the tenso case. It sucks for the buyer if the item breaks or malfunctions but at least he's been warned and got a discount on it.


It's not the seller's fault since they worked when I received them and of course it's not mine since I am almost OCD with taking care of my gear. I have never had a broken IEM with less than 1.5 year of use. I needed an IEM ASAP and now I've lost money and time and I am without a pair again. That really sucks and I would never recommend Zero Audio to anyone any more.
 
Aug 1, 2013 at 6:02 PM Post #846 of 6,090
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It's not the seller's fault since they worked when I received them and of course it's not mine since I am almost OCD with taking care of my gear. I have never had a broken IEM with less than 1.5 year of use. I needed an IEM ASAP and now I've lost money and time and I am without a pair again. That really sucks and I would never recommend Zero Audio to anyone any more.

Yeah, I get it and I feel for you. It's Zero Audio's fault 
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. I told you that you should get VSD1/S. 
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Aug 1, 2013 at 6:07 PM Post #847 of 6,090
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Yeah, I get it and I feel for you. It's Zero Audio's fault 
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. I told you that you should get VSD1/S. 
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I had to wait almost 20 days for these... I am also in the middle of European nowhere so no Amazon.com no Overnight shipping no possibility to audition anything no fast postal service.
I should had stick with Vsonic, JVC or AT.
 
Aug 1, 2013 at 6:12 PM Post #848 of 6,090
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I had to wait almost 20 days for these... I am also in the middle of European nowhere so no Amazon.com no Overnight shipping no possibility to audition anything no fast postal service.
I should had stick with Vsonic, JVC or AT.

Yeah, I know first-hand how tough it is to be an audiophile in Europe. Well, I guess the time has come to go for VSD1/S 
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Aug 1, 2013 at 6:29 PM Post #850 of 6,090
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I don't know if I am willing to go through all that again. I could even get beats or skullcandy if they're available in 1 day.

Nah, dude, you shouldn't go down that road just because of one bad experience. LMUE deliver the vsonics pretty fast - they usually come in 5-10 days.
 
Aug 1, 2013 at 6:40 PM Post #851 of 6,090
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Nah, dude, you shouldn't go down that road just because of one bad experience. LMUE deliver the vsonics pretty fast - they usually come in 5-10 days.


Nah, I'm not that beats/skull desperate but I am really fed up with the research and almost broke.
Haven't tried LMUE but even EMS from Singapore/HK takes almost 15-20 days to arrive and standard close to 1 month so I don't expect much.
 
Aug 1, 2013 at 6:46 PM Post #852 of 6,090
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Nah, I'm not that beats/skull desperate but I am really fed up with the research and almost broke.
Haven't tried LMUE but even EMS from Singapore/HK takes almost 15-20 days to arrive and standard close to 1 month so I don't expect much.

Nah it's not like that. It's 5-10 days for the vsonic stuff - I've waited 11 days the most and that's because they were slow at my customs, so anything more than a week is usually because of slow customs in your country. 
 
Aug 1, 2013 at 10:05 PM Post #854 of 6,090
^ tbh i thinks it's just driverflex. Both the Left and Right channels sounded like crap on the pair i auditioned with the stock tips. I was barely able to hear anything cuz the stock tips made so much squishy noises due to the bad seal/ driverflex. There was more than 40% loss in audio quality for me and only tip rolling was able to let me hear them properly.
 
The RHA MA350 tips i found is best for me when i experience driverflex, they worked like a charm for my set of FX3Xs that has this exact problem. After i applied those tips i still got the driverflex but it was able to make these bassos to sound right correct. 
 
http://www.amazon.com/RHA-MA350-Aluminium-Isolating-Headphone/dp/B0053R0WWG
 
So my advice is to tip roll with everything you own and see where this gets you.
 
Aug 1, 2013 at 10:44 PM Post #855 of 6,090
I tried lisening to the M7 IEMs and they are good for free phones but I still think the Bassos are better then them/.


Did you find the tuning similar to the Basso? With the C5 they sounded stellar to me. The Basso is better in timbre, decay, and just a bit in detail retrieval. But for $10? That's a steal!
 

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