[Stonephace]

  Just curious whether anyone has communicated w/ FAW over the last week or so.  I placed an order for FAW Noir HP cable and a OCC silver ICL cable on January 3.  I was expecting shipment after a couple weeks based on a response to a wait time question I asked here.  Late last week, I got a message from FAW asking if I'd like to upgrade my cable order to their Hybrid cable (for an additional 34 Eur, ~$47USD).  I agreed, paid via PayPal & FAW confirmed receipt.  Since then, nothing.  I'm not exactly worried, just curious since this is my first time dealing w/ FAW.

 
FWIW, I placed my order for a set of Noir headphone cables on 6th January. I also got the upgrade email (on the 8th) and paid for it (think mine was 29Eur). I've sent FAW a few emails since asking, amongst other things, about dispatch dates (I too was slightly worried as this was my first time too...).
 
Matthew's always answered my emails really quickly and has handled me changing my mind, then changing it back, with very good grace.
 
Well, I heard from Matthew yesterday that my cables had been dispatched. According to the Poczta Polska website, they're now sitting in Wroclaw.

 

[feverfive]

 

  Just curious whether anyone has communicated w/ FAW over the last week or so.  I placed an order for FAW Noir HP cable and a OCC silver ICL cable on January 3.  I was expecting shipment after a couple weeks based on a response to a wait time question I asked here.  Late last week, I got a message from FAW asking if I'd like to upgrade my cable order to their Hybrid cable (for an additional 34 Eur, ~$47USD).  I agreed, paid via PayPal & FAW confirmed receipt.  Since then, nothing.  I'm not exactly worried, just curious since this is my first time dealing w/ FAW.

 
FWIW, I placed my order for a set of Noir headphone cables on 6th January. I also got the upgrade email (on the 8th) and paid for it (think mine was 29Eur). I've sent FAW a few emails since asking, amongst other things, about dispatch dates (I too was slightly worried as this was my first time too...).
 
Matthew's always answered my emails really quickly and has handled me changing my mind, then changing it back, with very good grace.
 
Well, I heard from Matthew yesterday that my cables had been dispatched. According to the Poczta Polska website, they're now sitting in Wroclaw.

 
I finally got a response on Sunday, January 19 from FAW saying my order would ship on Tues or Wed (Jan. 21 or 22).  I never got any tracking info, so on Thursday Jan. 23 I sent another email.  I got a response on Fri Jan 24 saying they were shipping that day & tracking would be forthcoming.  I didn't got tracking information, so I sent another email yesterday, Saturday Jan. 25, and later I got tracking #.  I just checked EMS tracking, and it says "no tracking information for the shipment, or overdue tracking."    Again, I'm not necessarily "worried"; we all take a leap of faith when relying on online reviews to purchase, so all I can do is wait & see what happens.

 

[Matez]

No need to worry - sometimes the tracking info is not very accurate and its updated with delay

 

[gav007]

I just finished 200 hours of burn in on my hybrid iMod cable. Great cable!  The next cable I will be ordering from Matthew is the hybrid iem cable.

 

[feverfive]

  No need to worry - sometimes the tracking info is not very accurate and its updated with delay

Yeah, not really worried.  It still says no tracking info.  It reminds me of delayed tracking info we get here in the U.S. when shipping Priority Mail with U.S. Postal Service.  Sometimes the package is delivered before tracking info even shows up.  It'll get here when it gets here.

 

[Stonephace]

 

  No need to worry - sometimes the tracking info is not very accurate and its updated with delay

Yeah, not really worried.  It still says no tracking info.  It reminds me of delayed tracking info we get here in the U.S. when shipping Priority Mail with U.S. Postal Service.  Sometimes the package is delivered before tracking info even shows up.  It'll get here when it gets here.

 
According to the Poczta Polska website, my cables are still sitting in Wroclaw. ::drums fingers on table in frustration::
 
According to Google maps, the post office where they are sitting is in what looks like a very nice part of the city. Why do all cities in mittel-Europa look so much nicer than cities in the UK?

 

[TopKatz]

Very impressed by the products & prices tried to order but got"This product is no longer in stock with thee options but is available with others with those attributes but is available with others".Ordered something else hope that it arrives soon.

    

 

[Stonephace]

Woohoo. Cables arrived today (despite the online track & trace telling me that they are somewhere called Langley - hang on, isn't that headquarters of the CIA? Something you're not telling us FAW??? ).
 
Noir HPC Mk2.
 
Man alive, they are *lovely*. And the Furutech jackplug is probably illegal to carry around in public in the UK - you could do some serious harm with that thing; it is heavy.
 
The recycled packaging is pretty cool - but a couple of free stickers would have been nice
 
Eventually I'll try and get round to posting some pics. But overall, two thumbs up.

 

[Matez]

  Woohoo. Cables arrived today (despite the online track & trace telling me that they are somewhere called Langley - hang on, isn't that headquarters of the CIA? Something you're not telling us FAW??? ).
 

 
You think why they arrived at your place that quickly - I know some people here and there )

 

[Stonephace]

 

  Woohoo. Cables arrived today (despite the online track & trace telling me that they are somewhere called Langley - hang on, isn't that headquarters of the CIA? Something you're not telling us FAW??? ).
 

 
You think why they arrived at your place that quickly - I know some people here and there )

 
CIA Logistics. When you absolutely, positively can't wait for your hi-fi bling to be with you.
 
(Any feelings of disorientation, apparent strange behaviour by your computers/tablets/phones, and you noticing unmarked vans close (but not too close) to your home, are due entirely to the sheer speed and awesomeness of the delivery. And please attach any free stickers you receive to any and all of your electronic devices. Thank you.)

 

[Austin Morrow]

My review should be up early tomorrow. Sorry all for the long wait.

 

[AmberOzL]

Hi guys,
 
I found this thread and FAW with a suggestion from my friend. I see he is close to me (Belgium-Poland) so I thought, what the hell, just ask a question and see if how things are working.
 
First of all, I would like to say thank you for quality work and low prices. Not everybody does it nowadays. So far what I read in this thread gives me a nice hope.
 
So, Matt, I am sure you know Spiral Ear, a ciem manufacturer from Poland, Grzegorz does god-tier ciems of course. I happen to have SE5way with me and I am "very" happy with it. Nowadays I am thinking about upgrading my dap to X5 and probably get a new cable for my SE5way too.
 
Probably you know, SE5way's cable connector looks like the same old Westone/JHA type however the pins are slightly longer than usual. So my question, did you work with a Spiral Ear ciem before? I am thinking about getting a cable from you but I really would like to avoid sending it back for a problem. Maybe you can contact Grzegorz to learn more about the cable connector so I can get perfect fit for my ciem?
 
Another thing is, I see only FAW Copper Series IEM cable, the rest is all for headphones. Do you plan to bring anything else than Copper Series? Maybe you already have new things but no time to update the website?

 

[Matez]

Thanks, im doing best i can to offer quality, affordable cables. Of course i know Grzegorz CIEMs, but I'm afraid i cannot post here any info about my copper and hybrid cables for Spiral Ear CIEMs (head-fi.org rules for MOT)

 

[AmberOzL]

  Thanks, im doing best i can to offer quality, affordable cables. Of course i know Grzegorz CIEMs, but I'm afraid i cannot post here any info about my copper and hybrid cables for Spiral Ear CIEMs (head-fi.org rules for MOT)

So, you are sure if I get a cable from you, it will fit correctly to my ciem (because it is slightly different from the default connectors as you know)?
 
So you have hybrid too, that's good to know. I am getting more and more interested

 

 

[angelo898]

Thanks, im doing best i can to offer quality, affordable cables. Of course i know Grzegorz CIEMs, but I'm afraid i cannot post here any info about my copper and hybrid cables for Spiral Ear CIEMs (head-fi.org rules for MOT)

Pretty sure you can om him if you are scared to break the rules