I just recently returned a pair of iGi's a couple days after I bought them because I was really, really taken aback by the low quality. I am not one to care about what a headphone looks like, but the iGis are positively dreadful for an IEM that costs almost $100. I think the company really screwed up with that one. It sounded nice, but I am not prone to using a headphone if I have to be in a constant state of worry that they make break, and IEMs shouldn't be that delicate.
My first real pair of high-end headphones were Grado SR60's which I still own. I loved the sound of them from day 1, but, again they suffer from quality problems. The whole design of the cable is plain stupid. Why have a two cable setup in which the cables cannot swivel, yet the earcups can rotate completely around thus twisting your cable and potentially ruining it? I used my Grados for about 6 months before this happened to me. I am always extremely careful with my gear, so it really came as a surprise one day when the left earcup starting shorting out on the Grados. I called Grado's "legendary" customer service for help. I didn't have the receipt anymore (I bought these at a mom-and-pop hi-fi store, and there is no way I was going to still have that tiny paper receipt after 6 months) so Grado told me there was nothing they could do. I was none to pleased about that.
I am in the market for new phones. I really like the DT770s and I think the M50s are okay, but nothing really compares to that Grado sound. That being said, I don't want to drop $150-200 on another pair when the stupid cable design hasn't changed and there is the possibility that this will happen to me again. What do all you Grado fans out there think? How do you overlook the design flaws?