Trae
500+ Head-Fier
Well, I had this problem with my E17 to where if I moved my cable in a certain direction I would lose my right channel in my headphones. Fortunately I have found out the reason why, and a solution to fix it. The reason why it's loose is because the plastic shroud that actually holds the plug in place has become disconnected. Whenever I pushed my cable down, the plastic shroud would move up in conjunction with the headphone cable. So, you just need to force it to stay down. All you need to do is put something between the headphone jack inside the case and the top of the casing. I used some tape folded up, and jammed it in there. After that, I can move around my headphone plug all I want and there is nothing wrong with it.
I'm probably not going to take any pics of it because the screws are on the verge of being stripped, and I don't want to screw (lol) them up as much as they already are, but the procedure is pretty straightforward once you experience it for yourself.
So, for any users out there that have the headphone jack problem, try doing this before returning it for repairs. A few minutes of DIY is better than waiting a month on repairs.
This may be the same for the E7, but I don't have a small star shaped screwdriver to verify. My headphone jacks are messed up on that one too.
I'm probably not going to take any pics of it because the screws are on the verge of being stripped, and I don't want to screw (lol) them up as much as they already are, but the procedure is pretty straightforward once you experience it for yourself.
So, for any users out there that have the headphone jack problem, try doing this before returning it for repairs. A few minutes of DIY is better than waiting a month on repairs.
This may be the same for the E7, but I don't have a small star shaped screwdriver to verify. My headphone jacks are messed up on that one too.