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Delivery of Headstage Arrow HE 4G - Page 24

post #346 of 357
Quote:
Originally Posted by audionewbi View Post

The bass is very subjective some might find the C5 bass too much some might find it enough. On paper arrow meant to have more bass than C5 on its highest setting to my ears C5 has lot more bass than arrow . On both the  bass is very tight and punchy but the bass quantity is more on C5. 


I will need to double check the arrow for its power as I never used it on the highest gain setting but based on memory I think C5 and arrow are the same. But arrow wins on battery life on its highest setting. 

Thanks again!

For more than $100 less, there seems to be a winner in the C5, IMO, from everything you've said.
post #347 of 357
Quote:
Originally Posted by kkfan View Post

Thanks again!

For more than $100 less, there seems to be a winner in the C5, IMO, from everything you've said.
I need to mention that with arrow you will have better treble modification and also you will get 2 year warranty which might be important for you. With C5 you will get a much better customer service. You really can't go wrong with either one however they are both unique in their own way hence why I kept them both. If I had to pick a true winner based on all aspects and features I would say arrow wins however C5 looses simply because of lack of those features not be due to sound quality. Good luck smily_headphones1.gif
post #348 of 357

I would just like to say that I just had A+ customer service from Headphonia. I think from what I read on here they went through a bad patch but are now back on song. Maybe drop him an email asking for an estimated time for delivery. The rapidity or otherwise of the response will tell you something. Bear in mind that Robert is now based in Hong Kong so there may be a time difference.

post #349 of 357
Quote:
Originally Posted by krismusic View Post

Arctic Circle. By ship around the coast and islands off Norway with the Arrow to keep me warm. smily_headphones1.gif Have a great time skiing. Headphones on the slopes?!

nah, got friends with me here. If i was alone would go with se215 on slopes. Man the weather is great.
post #350 of 357

Ok, so i ordered a 4t 3 days ago, and sent a few emails asking if they will deliver in time.

The order is still processing, and no reply to any of my emails.

 

Question - does anybody have a phone number i can call and ask personally?

And what if he wont reply and ship me the amp in months? What can i do to get my money back?

post #351 of 357

Get guys, I have a 4G that I'm thinking of putting up in the sales section. I thought I'd see if there was any interest in here first for people who are actually interested in getting one.

post #352 of 357

Hi, I'd be interested.

 

Would it be possible to have it shipped to France?

post #353 of 357
Quote:
Originally Posted by Rafaell View Post

Ok, so i ordered a 4t 3 days ago, and sent a few emails asking if they will deliver in time.

The order is still processing, and no reply to any of my emails.

 

Question - does anybody have a phone number i can call and ask personally?

And what if he wont reply and ship me the amp in months? What can i do to get my money back?


Just send an email to: info@headphonia.com and ask for what you want. If you don't get a reply immediately, ask again. No one has ever not been given a refund when they asked and it seems those emails always get answered fairly quickly. If your amp is in processing or has been mailed there is not much to do but wait.

 

Have some patience is my best answer to your question. If you feel you've fallen through the cracks send an email in big bold type!


Edited by Hellenback - 7/21/13 at 5:50pm
post #354 of 357
Quote:
Originally Posted by Rafaell View Post

Ok, so i ordered a 4t 3 days ago, and sent a few emails asking if they will deliver in time.
The order is still processing, and no reply to any of my emails.

Question - does anybody have a phone number i can call and ask personally?
And what if he wont reply and ship me the amp in months? What can i do to get my money back?
I would put it to the back of your mind. It will probably turn up at some point and hopefully then you will be pleased that you ordered it.
post #355 of 357
Hi everyone

I'm new here and I really wish this is something I didn't have to do.

Let me say first off all that I'm not the type to get frustrated over every little issue. I also understand the problems associated with small businesses and I'm not oblivious to this.

I decided to purchase the Headstage Arrow from headphonia.com a few months ago, after looking for as much info on it and finding almost nothing but good reviews. So I took the plunge, and everything seemed OK.

I then waited for my delivery. It didn't arrive on time. Ok, like I said I understand why the wait might be longer, but it got to the point where I was worried. Did I do something wrong? I checked and rechecked. I checked my email. I checked my PayPal statements, I checked my local bank account. The money was indeed deducted, and the dates and such corroborate. So I emailed them. No reply. I emailed again. No reply. Now I'm getting frustrated.

I'm a bass player and a couple of years back I ordered a custom bass from a small company known to be very busy and thus I may not be updated on its progress because for whatever reason, they can't check and reply to my emails. This was a $5000 order. I am not rich. But in this case, at least I got a reply. At LEAST, there was some acknowledgement. With the headstage, it was like I didn't exist after the order was placed. There was absolutely NO correspondence. Adding to the worry was the fact that when I signed in to their page, there was the amp in my cart, seemingly as tho I forgot to place the order. Again, I checked EVERYTHING and this was not the case.

I don't want to get into this (and feel it somewhat unnecessary) but I'm not well. It isn't the flu. Add to that the fact that my work is a 24 hr thing. With all that in mind, by this I point I just threw my arms up in frustration and admitted I had been cheated. No, that didn't make it better.

Last Sunday, DHL shows up at the door. I open the package: Oh hey - it's the Headstage! I hadn't been cheated. Oh well. Must be really bad over there. I won't know cos nothing was said, no email offed any explanation. That sucks but hey, what am I gonna do right? At least I got this amazing amp.

Well. Anyone wanna guess how it sounds?

It would be good.. No - GREAT. For people who are only capable of hearing in the left ear. Yes, the right channel was completely dead. I used different sources, headphones, even interconnects. I did this over and over again to rule out the possibility that it could be something I'm overlooking.

Sorry. The right channel is dead. Did I (action) or (something)? Yes. I tried that. I tried everything. I understand the technology. But still I looked for a "it must be something I'm not doing right" issue to justify this purchase.

I found nothing.

I emailed them an hour ago. Long story short, I'm here to warn anyone thinking of purchasing this amp about the possibility that this could happen to you. I genuinely hope you do it have the kind of experience I did with this headphone amp. I absolute hate this. But I can only go so far. They may have problems, but this is not the way to do business. I'm sorry.

I feel that I've just spent money - that I had to save - on a lost cause, and that I won't ever receive a reply on what to do; There was no reply to my previous enquiries so why should there be any ow?. If anything happens to the contrary, I will post it here. If I'm dead wrong, I will admit it.

My advice - stay away and save your money on something that doesn't make you THIS disappointed. I really wanted to love this amp - I really did. It's just sad.

Trevor Scully
post #356 of 357
That sounds really crap. Mind you, 1hr is not allowing much time to receive a reply to an email. Especially considering that there may be a time difference involved.
post #357 of 357
I got it eventually.. I guess he had a lot of orders stacked up.
I have no regrets. It's a great amp for the size that it has, and the battery lasts a lot
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