devhen
Headphoneus Supremus
- Joined
- May 16, 2012
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Tyll from Innerfidelity said that Sennheiser will be phasing out the HD600 and maybe the HD650. Anyone have more information on this?
Where/when did Tyll say that?
Tyll from Innerfidelity said that Sennheiser will be phasing out the HD600 and maybe the HD650. Anyone have more information on this?
Don't remember where I said it, but I did subsequently get info that the HD600 was not going to be discontinued...at least for a while.
I'm really not business-minded, could someone enlighten me as to why Sennheiser might want to discontinue the HD 600 at this point. To sell more HDHD 650s and 700s ? Judging by discussions here, loss of sales of the 600 won't immediately translate to stronger sales of their other models.
I'm really not business-minded, could someone enlighten me as to why Sennheiser might consider discontinuinge the HD 600 at this point. To sell more HDHD 650s and 700s ? Judging by discussions here, dropping the 600 won't immediately translate to stronger sales of their other models.
Came here to vent....
I love my HD600's, and that's why I'm really upset with Sennheiser right now. I bought my HD600's, new, from Crutchfield.com.
After 10 months of heavy use, the left driver started "flapping" during low bass hits and my HD600's were still under warranty, so I figured I should get them fixed sooner than later. I looked at the left driver and saw that there was physical damage. I went to https://secure.sennheiserusa.net/ and filed an appropriate RMA request and got my shipping label. I sent them off for repair and was told it would take 2 weeks to repair, no problem.. When I received notification that my HD600's were being shipped back after 10 days I was thrilled! Supposedly, along with replacing the bad driver they also replaced the headband foam, ear pads, and included another free headphone cable.
All this made me say SWEET! Sennheiser is an amazing company and is hooking me up! I then proceeded to tell my friends how awesome Sennheiser was and what an excellent company they are with amazing customer service. And then the box arrived on my front porch.
I opened the box and saw the new padding, new ear pads, new cable and I was ready to hear the difference.
Headphones on. Music up.
:: Flap flap flap :: during low bass hits, only on the left driver...
Pissed off, I take them off and tear them apart.
IT'S THE SAME DAMAGED DRIVER!! They did nothing that I asked, and everything that I didn't! Sound quality obviously comes first and they sound just as bad as the day I sent them in. I will be calling them tomorrow, angry, and demanding they just send me the damn driver since they apparently can't do it themselves.
I do appreciate the "extras" they included... but it's like me taking my car in for engine trouble and all they do was clean the upholstery and tell me everything is all good to go.
Before I sent them in I asked the (very nice) woman on the phone if they could just send me the new driver and she said that it would void the warranty. Well what GOOD is a warranty if they're not going to fix the broken parts anyway?
Sorry for this horrid rant, but it's only because I LOVE LOVE LOVE my HD600's so much that I'm shocked they sent them back to me in this condition. I really can't believe it. See for yourself.
And no, I've never done any modding to the headphones.
@ Skolar311
I feel for you, and understand the desire to vent. But consider for a moment .... you're dealing with people. From the photo it looks like they may have inadvertently replaced the wrong driver. In the meantime they have supplied all those extras - and they are a good bonus. Why not try calling them back, explain what has happened (send an emailed picture), and see if this time they can simply send you the replacement driver for you to fit yourself.
Alternatively - contact Rosmadi (PM him here - http://www.head-fi.org/u/146072/rosmadi-mahmood) and see if he can expedite things.
My dealings with Sennheiser have always been excellent - and I'm sure this is simply an error that can be easily fixed.
Good luck.
This "crimpling" of the driver could be easily fixed. I encountered similar issues when I was modding my Koss KSC75s and my hands accidentally touched the drivers.
Basically just use some weakly adhesive tape (e.g. scotch tape works well) and carefully "dab" the area with a crimple, then lift the tape off, that should pop the crimple out. If it doesn't just do it more times until it does.