I know that not everyone will agree with me, but I feel compelled to report my experience with Fisher: 
 
While, they have always been polite and friendly in their dealing with me, willing to pay for return shipping, a refit or a re-tuning, IMHO (and I am a musician with very good hearing), they have ruined my UE Triple-Fi 10's.  Their original sound, which was superb and well balanced, is now gone, and I am stuck with a pair of plastic hearing protectors!  The only reason I sent them for remolding was because in their original form, while sounding excellent, they were very uncomfortable. 
 
I originally sent my ear impressions the last day of March, and requested rush service for which I paid; they were delivered April 1.  I received the remolds on April 12. Eagerly looking forward to trying them, upon my first listen I was disappointed to hear that the high end was almost completely gone, and as a result the sound was very muddy -- almost all I could hear was bass mixed with some mid-frequencies.  I then called and spoke to Kim, who was very polite and friendly, and asked me to send them back at Fisher's expense for a re-tuning.  I promptly did this, and they returned on April 20.  Again, the same sound -- no highs, just bass and some mid-frequencies -- still very muddy.  The following day, I returned them at their expense after talking to Kim, who was again very nice, and patient with me.  After tinkering with them a while, they sent them back to me, and they arrived the first week of May.  Again....! No improvement!  Same muddy mess!  I spoke to Kim again, who agreed that they should do a re-remold, so off they went to Florida again with my impressions, and this time I had to wait more than a month to get them back.  Alas...the wait was not worthwhile!  Same problem -- same lack of high frequencies! Not only that, but they messed up my impressions as well -- they cut off the part that goes deep into the ear canal! 
 
At this point I got tired of sending these back, and came to the conclusion that Fisher Hearing have no idea of what they are doing, and, if they do, they have just simply damaged the high frequency drivers on my original UE Tipple-Fi 10's, and don't even realize that they have done so!!!  Nice and polite as their customer service is, I do not intend to keep sending these back ad nauseam to receive the same results! The mark of insanity, or at best, incompetence, is doing the same thing over and over again, and expecting to get better results, which they have been doing, and I am not about to get caught in this ridiculous charade!!!  This was a total waste of time and money -- about $350.00 for a pair of ear protectors!  Unless......... Unique Melody seems a bit more competent, and I will try to contact them, but I would probably have to pay an audiologist again (another $120.00) for new impressions, because the ones they messed up are now too short! UM charges $159.00 for remolds, including return shipping, so that would add up to a total of $659.00 plus shipping to China for an unknown result! Though I am willing and able to pay for quality, I hesitate to spend more good money after bad! 
 
Please! No Flames!  This is MY experience with Fisher Hearing, and I felt that it is only fair to the rest of the forum membership that I honestly report this. Your mileage may vary! And, you may be perfectly happy with your remolds. Caveat Emptor!

Sorry to hear about your experience.  I did own the TF10s and remember them fondly in terms of SQ.  It is an old Jerry Harvey design, the first true 3-way he did, I think.
 
At Can Jam I had mentioned to him about the practice of remolding customs and universals.  He just responded that there is a very high risk in general that trying to solder these sensitive BA-drivers repeatedly is a highly risky process.  Most of them can be soldered up to two times, but no more because of the heat damage.  It is quite possible--as you point out--that your high-freq. driver was damaged during the remolding process.
 
Not sure if you are aware by the JH5s, the entry level customs start at $399 with a 2-year warranty.  They are not three-way, of course, but guaranteed to fit and work.
 
Just my 2 cents.

Thanks for your response, warp08!
 
I may look into the JH5s, but I remember how good the UE TF 10's were before Fisher left their 'craftsmanship' on them.  In the meantime, for occasional travel I will use my good old trusty Etymotic ER-4S which have been remolded by Westone.  Compared to the UE TF 10's they do not have as much bass, but are otherwise excellent!
 

audiologists around here are like 30-40 bucks per mold (both ears) lol

That sounds similar to my ACS experience, which was only fit orientated and they were very helpful, until a point, when they tried ignoring me and after 4 sets, I gave up and got a refund.
 
It seems like both companies just keep remaking them, without looking for a reason why they were returned in the first place and trying to fix them.
 
Audiology impressions only cost about £10 per ear in the UK, so they must be cheaper over there mate.

Thanks, younglee200!  Where exactly is 'around here'?
 
Obviously, I have overpaid!

Thanks, Big Kev!
 
I am sure this doesn't make you feel any better about your ACS experience, but it is good to hear from another 'fellow victim'!
 
At least you got some satisfaction, I hope, in getting a refund. Fisher never offered a refund, which would have been $115.50 plus $9.94 for shipping, they also ruined a perfectly excellent, brand new pair of UE TF 10's, worth about $250.00!  So, in fact they owe me about $375.44 (all included), to cover all the damages, not including all the frustration, and time wasted !
 
I will shop around for a better price on the impressions, for it is obvious that I have overpaid -- the audiologist I saw was part of an otolaryngologist's practice, so that explains the exorbitant price I had to pay.  I still, however, hesitate to get involved in a chase for quality that in the past have led me into a blind alley!  Do you know anything about Unique Melody's track record?
 
Thanks again, mate!

I thought the impressions feedback thread was a sticky before the forum change : $120 for impressions is rip-off.
http://www.head-fi.org/forum/thread/440466/the-audiologists-impressions-thread-pun-most-definitely-intended
 
I had a set of TF10's remolded by fisher a few months ago. I also still have another set of TF10 to a/b compare with.
I have no complaints about the remold, the remolds retain the original sound of the universal shell. Most people's audio
memory over multiple days time isn't that good and prone to influence by expectation. I'm sure mine were returned with
very close to the sound they had before by comparison. Fisher can do a good job, it's a bad deal they didn't for you.
 
I empathize with your problems, that would be very frustrating. The one observation I have is that you didn't remark
about any channel imbalance ? If both sides continue to be screwed up in the same fashion, it seems like it isn't a
component failure, more likely they are being built that way. Maybe the drivers are in good condition and still usable.

Sorry to hear about your problems.  I had my Shure E500 reshelled by Fisher and just got them back a week ago.  Mine fit well but didnt sound the same to me so what I did was I burned them in for 100 hrs and now they sound back to normal.

$120 for impressions? I live in NYC where things can get expensive but even that is downright ridiculous. When I did my impressions I more or less called every audiologist where there website mentioned anything about iem's or similar and the best price I got was $40 for both but ended up going to this other place for $50 out of convenience.

Quote:

rawrster said:

$120 for impressions? I live in NYC where things can get expensive but even that is downright ridiculous. When I did my impressions I more or less called every audiologist where there website mentioned anything about iem's or similar and the best price I got was $40 for both but ended up going to this other place for $50 out of convenience.

Click to expand...

May I ask where you went and how was the experience?
 

Definitely find another audiologist. I was lucky enough to find a Beltone audiologist less than a mile from my apartment who was nice enough to do them for free. Didn't charge a penny... and I've gotten a few pairs of impressions from him. Real nice guy. Just look under "audiologists" in the yellow pages and start at the top of the list. You should definitely be able to find several at a much lower price. Making a pair of impressions only costs maybe $1 in materials and it's not difficult for someone with experience (I actually looked around online and could buy an impression gun, otto blocks, and enough material for maybe 30-40 pairs of impressions for $50. Unfortunately, I need a license to buy that kinda stuff.).

Fisher actually recommended an Audiologist right by my house and it was only $25 for impressions of both ears.

I think you're being a bit harsh in saying Fisher has no idea what they're doing. Personally, they did a great job for me, & my remolded custom 3's actually sound better than stock (single to dual bore seemed to improve definition & soundstage).
 
Anyway, I think anyone that has this process done needs to realize that it's definitely NOT a natural & normal process for all iem's, and there's going to be some risk involved. You're basically voluntarily destroying the way the iem was meant to be designed, and there is always going to be risk with that. I realized that when I made the decision, and for me, the slight risk in damaging my c3's wasnt as important to me as possibly being able to take one of my favorite iems, and do away with the horrible cable & fit that the stock design provided. I took the gamble, and I couldnt be happer, because now, I still have one of my favorite sound sigs in the Custom 3's, but they are extremely comfortable, and even sound a bit better, with a much better cable. There was a slight connection problem when I first received the earphones, but Fisher graciously repaired them & now they work & fit perfectly. Sure, the safer option would be to get a standard set of customs, but I doubt I'd be able to find one w/ the same sq as the Custom 3's for anywhere near the combined $200 I paid for the whole process. Overall, I'm very happy.
 
Also, I believe all custom designers trim the stems from the impressions in order to design the earpieces. I know UE does this (or used to if they dont anymore).

Thanks for your comments, jleewach!  I am glad that your experience has been good.    Mine, however has been bad, and obviously, results do vary, but nowhere did Fisher indicate to me that I would lose the high frequencies, which were there originally!  While comfort is important, it is still secondary to SQ!  And the SQ is what I am talking about.  I didn't intend to sacrifice my excellent sounding TF 10's for the purpose of getting a pair of well fitting earplugs!  I still doubt that Fisher know what they are doing, as evidenced by the fact that they kept doing the same thing over and over again, and, by some miracle, expecting improved results! What is that a mark of?   At worst - insanity.  At best- incompetence!
 
You are entitled to your opinion, but to my opinion, and to my ears the results I got from Fisher are pretty awful!  I say, to each his own! De Gustbus Non Disputandum Est! 
 
All the Best!