FIIO Flagship all-in-one digital media streamer R9 Discussion & Impressions Thread
Apr 23, 2024 at 11:46 PM Post #361 of 370
To the Fiio Rep:
I need some help with an order for the Fiio M23. I could not find a dedicated forum for the M23, so I though that I would post this here since I have the R9. I ordered the M23 through the Fiio store on AliExpress (Order no. 8187774537642206). It has shipped, I believe by DHL, but the tracking number (3611877124) states that this item was sent from Seoul, Korea to New South Wales in Austrialia. I live in California, USA. A similar issue occurred when I ordered the R9. My name is Michael Gutierrez. Can you help me with this? Please let me know what additional information you need. Thank you.
Dear friend,

Hi, we have updated the latest tracking number in your order.
The 3611877124 is the original number of the tracking label. We arranged the shipment yesterday and the shipping company has just provided the transfer order number to us today.
Hope you could receive and enjoy the M23 soon.

Best regards
 
FiiO Stay updated on FiiO at their sponsor profile on Head-Fi.
 
https://www.facebook.com/FiiOAUDIO https://twitter.com/FiiO_official https://www.instagram.com/fiioofficial/ https://www.fiio.com support@fiio.com
Apr 24, 2024 at 12:21 AM Post #362 of 370
Dear friend,

Hi, we have updated the latest tracking number in your order.
The 3611877124 is the original number of the tracking label. We arranged the shipment yesterday and the shipping company has just provided the transfer order number to us today.
Hope you could receive and enjoy the M23 soon.

Best regards
Thank you kindly. You service has been great. Mike Gutierrez
 
Apr 29, 2024 at 6:16 AM Post #364 of 370

The new firmware v1.0.4 for R9 is now available!​

9124043.jpg

Firmware download link and update instruction: Click here
 
FiiO Stay updated on FiiO at their sponsor profile on Head-Fi.
 
https://www.facebook.com/FiiOAUDIO https://twitter.com/FiiO_official https://www.instagram.com/fiioofficial/ https://www.fiio.com support@fiio.com
Apr 29, 2024 at 4:17 PM Post #366 of 370

The new firmware v1.0.4 for R9 is now available!​

9124043.jpg

Firmware download link and update instruction: Click here
Something is very wrong with the R9 1.0.4 firmware: The Roon Ready function, which now shows the R9 as an R7 in the Roon settings, does not playback correctly. The playback is completely distorted. The other music playing apps, including Roon (not Roon Ready), play just fine.
 
Apr 30, 2024 at 4:15 AM Post #367 of 370
Something is very wrong with the R9 1.0.4 firmware: The Roon Ready function, which now shows the R9 as an R7 in the Roon settings, does not playback correctly. The playback is completely distorted. The other music playing apps, including Roon (not Roon Ready), play just fine.
After I did the FW update the playback for me using Roon Ready is absolutely fine. As far as I know the R9 has always shown as an R7 in Roon and needs to be temporarily renamed as R9 until Roon make the R9 Roon Ready.
 
Apr 30, 2024 at 5:55 PM Post #369 of 370
@FiiO Hi, we have had contact multiple times about the Roon Ready app crashing when using Ethernet. I sent log files, tried all kind of scenarios but the app keeps crashing when using Ethernet. It's specifically the Roon Ready app crashing: all other applications work fine. With WiFi no problems either with the Roon Ready app but I want to use the ethernet port. Now I hoped this version 1.0.4 you would have fixed the issue but the problem remains. Can you please tell me when this is fixed?

To the rest of the community: Anyone else who encountered the problem that the Roon Ready app crashes when using cabled Ethernet?
 
May 1, 2024 at 3:08 PM Post #370 of 370
Something is very wrong with the R9 1.0.4 firmware: The Roon Ready function, which now shows the R9 as an R7 in the Roon settings, does not playback correctly. The playback is completely distorted. The other music playing apps, including Roon (not Roon Ready), play just fine.
Update: everything appears to working fine. Sorry for the previous post.
 

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