Hello, community. I hope everyone is well. I just wanted to share something with you, just to serve as a warning. I had a real bad experience with a sony dap I bought last year a few days ago, so just as a warning to you, don't know if you're into sony daps. I purchased the nw-wm1zm2, brand new...

Many users of Head-Fi will buy their headphones on the used market. If a used headphone develops a fault of some sort, this can result in very high repair costs and even potentially make it not worthwhile to repair the headphone, especially for TOTL headphones ($1500+). This can be quite a...

Hey all, has anyone send in their turbines under the lifetime warranty recently? I have used the Monster contact us form a dozen times and have not gotten a response.

Anyone had a warranty repair from DCA? Just wondering what their turnaround was like pre-covid vs now?

Hello, I wanted to share an ongoing question with such expensive and fragile devices: - How long do you keep your CIEM ? Would that explain why many have a one year warranty ? - What changes over time (loose fitting because of ear's growth, used drivers, sound quality) ? - Where do you refit...

I bought my AKG y50 somewhere 'round August 2018, and near April 2019 their cable was producing static when played with so I requested a warranty replacement. I shipped them the cans and recieved physically damaged ones, upon contacting the customer service they are making me run in circles...

Hi all, Does anyone get this kind of look of the cable after 6 months of use? https://drive.google.com/open?id=1YLf7dnUWazui6II5edfr6dmsyMrsbhM5

Greetings mates The right ear speaker of my HiFiMan HE-400S makes a buzzing sound like an electric razor at lower frequencies when sufficient volume is pumped into it. No issue whatsoever for the left ear with the same input. It was like this immediately after receiving it back from repair for...

Remember having some IEMs from Ultimate Ears back in the 2013, and they failed right after my warranty ended, after 3 warranty repairs. My friend, who have headphones store, told me he never had so much warranty claims as with UE. Are UEs more reliable now? I'm considering buying new...